Solidigm

TimWong · ‎05-01-2021

大家好：

年多前，我為電腦 (使用 Asus Sabertooth X99 主板組成) 購買了 2 個 Intel SSD S3610 1.2T 組成 Raid 0 模式使用 ( 在淘寶 (全新) 和 eBay (用過轉售) 購買 ) 。在 OS Win7 和 Win10 Pro x64上運行良好。

帶有操作系統的 SSD Raid 0 是主磁盤，而 LSI RAID 6 的 15 個 HDD 是第二個。我已設置和命令將 IE ， Chrome 的緩存移至硬盤，並正確進行了驗證。在資源管理器正常工作的情況下，從高速緩存寫入的數據流理論上是在 LSI RAID 6 HDD 分區中生成的，我也通過系統的資源監視器和 Microsoft 網站的 Diskmon 得出了這一結論。

一直使用都未有問題，直至發現SSD Raid 0 的指示燈經常在無讀寫時閃爍，用 CrystalDiskInfo 8.12.0 檢查，發現其中 1 個 SSD 寫入 935 GB，但 NAND 累計寫入為 643531 GB ，發現 NAND 累計寫入 688 倍的問題，改用 Intel SSD 工具箱也獲得了相同的結果。

為確定問題所屬，我再買了個 Intel P4800X 來作主磁盤，重新安裝Win10而不安裝其他軟件。為 2 個 S3610 進行測試，嘗試找出問題所在。

我刪去 2 個 S3610的 Raid 0後，2 個 S3610 1.2T 不作 Partition 及 Format 來進行測試。

發現當 Win10 系統未能直接使用 2 個 SSD ，但 2 個 S3610 仍會在閒餘時自行對NAND作出寫入，特別是在睡眠模式時，會分別寫入數 GB 到 2 個 S3610 NAND 內，但 SSD 寫入量是沒改變的。

為測試是否與Win10有關，重設定 Raid 0 及 Full Format ，設定關閉 Win10 所有與 SSD 有節省能源選項後，NAND 不再有無故寫入情況、指示燈亦不再無故閃爍。

但睡眠模式時，2 個 S3610 的NAND 內仍會分別被寫入數 GB，而 SSD 寫入量是沒改變的。請問這情況可怎樣解決？

附上一些資料、希望可有助發現及解決問題。謝謝你的幫助。

TimWong · ‎05-12-2021

Hi Jos B.

Thank you for your reply.

5 Smart log Files attached.

File 1 S3610 SSD Smart log before reboot

F3 = 20672817 / 32 = 646025 GB

File 2 S3610 SSD Smart log after reboot 1st time

F3 = 20672907 / 32 = 646028 GB

File 3 S3610 SSD Smart log after power off and on 1st time

F3 = 20673131 / 32 = 646035 GB

File 4 S3610 SSD Smart log after reboot 2nd time

F3 = 20673311 / 32 = 646040 GB

File 5 S3610 SSD Smart log after power off and on 2nd time

F3 = 20673625 / 32 = 646050 GB

My S3610 SSD have connected directly to the Motherboard without any adapters or RAID controllers in the middle. It is not choose MBR or GPT disk mode, no partition and unformat.

After reboot and power on into Win 10 Pro. only run Intel MAS to output SMART log.

Best regards,

TimWong

JosafathB_Intel · ‎05-13-2021

Hello, TimWong.

Thank you for your reply.

Let us further investigate your inquiry related to the Intel® SSD DC S3610 Series behavior. We will be working on reviewing the SMART logs and information you provided us.

We will contact you back as soon as we have an answer or in case further information is required.

Best regards,

Josh B.

Intel® Customer Support Technician

JosafathB_Intel · ‎05-14-2021

Hello, TimWong.

Thank you for your patience.

We reviewed the new log files, and we couldn’t find anything wrong in the SSDs, no errors in the attributes, and the media wear-out E9 is at 98. Overall, the drive is healthy.

Up to this point, we can think that the system may have some configuration that forces to write data in the drive at startup.

To try to confirm that the other drives you tested in that same system are not presenting the same behavior. Would you mind providing us with the SMART logs of another Intel® SSD (not an Intel® SSD DC S3610 Series) before and after restarting the system for further analysis?

We will follow up with you again on Tuesday, the 18th of May 2021, if we do not receive an answer from you. Please let me know if you would like to schedule a different date for the follow-up.

Best regards.

Josh B.

Intel® Customer Support Technician.

TimWong · ‎05-15-2021

Hi Josh B.

Thank you for reply.

Here are all my SSD SMART log attached. All SSD are direct connect to the X99 motherboard. P4800X is Win 10 Pro system drive, 2 X25-M SDD as RAID 0 mode.

2 S3610 not choose MBR or GPT disk mode, no partition and unformat.

I found that if after reboot, I use Intel MAS to check SMART of S3610, it must increase about 3 GB to 4GB. But when I use CrystalDiskInfo 8.12.0 X64 to check SMART data, even reboot and check 10 time, it is still no increase.

2 S3610 drive after turn off and power on the computer, sleep mode or something let SSD have a period no power supply, every time SSD will increase NandWrites(F3) about 4 GB to 8 GB ever use Intel MAS or CrystalDiskInfo 8.12.0 X64 to check SMART (My computer, my mother's (as a USB drive test), my friend's (as a USB drive test)and my company's (as a USB drive test)).

Please told me Intel how and use what system (is include X99 chipset?) to test the S3610 is normal. Thx!

S3610 Drive 1

Before reboot