Intel SSD Pro 1500, 240GB can not be formatted

[idata]

Hello, I have an SSD Pro 1500 with 240GB, the disk is recognized by the computer, but the existing partition is not formatted, it can not be formatted or deleted. Can you help me?

Best regards Mario

[idata]

Hello Mario_Eggert,

What we recommend in this case is to try a secure erase on the SSD. For this, you'll need to plug the SSD as a secondary drive to the SATA port and perform a secure erase. (In case you use windows*)http://www.intel.com/content/www/us/en/support/memory-and-storage/000022179.html Here is a link that can be useful for you to try the secure erase.Please let us know if it worked.Regards,Nestor C

[idata]

Unfortunately the secure Erase does not work either. Not with the toolbox, diskpart, or gparted. The ssd always reports an input-output error.

[idata]

Hello Mario_Eggert,

On that case, we do suggest you contacting our http://www.intel.com/content/www/us/en/support/contact-support.html# @22 support department to get further assistance.Regards,Nestor C

[idata]

Hello Mario_Eggert,

We would like to know if you were able to contact our support department. We'll be waiting for your response.Regards,Nestor C