12-20-2017 04:50 AM
01-04-2018 03:05 PM
Hi RadiumGu,
We would like you to test the following scenarios (each is independent of the other) in order to check if you have the same output:1- Uninstall and re-install the DCT https://downloadcenter.intel.com/download/27248/Intel-SSD-Data-Center-Tool?product=87278 3.0.9 from scratch.2-Try to Copy the ISDCT directory from a working installation that was completed. If there is a working installation already from any of the other systems you have. 3-Test with another Linux* environment different than CentOS* if possible and let us know if you get the same result.4-Try with a previous version of the Intel® SSD Data Center Tool https://downloadcenter.intel.com/download/27144/Intel-SSD-Data-Center-Tool 3.0.7. Please let us know if the situation remains.Regards, Junior M.01-10-2018 08:38 AM
Hi RadiumGu,
We would like to know if you read our previous post. If you have any other questions, we'll be waiting for your response.Regards, Junior M.01-11-2018 12:11 AM
Very sorry, I don't have enough time to finish all the steps you let me do.
Could you please tell me directly why it doesn't work or how to let it work?
01-11-2018 04:34 PM
Hi RadiumGu,
Thank you for the reply. We were trying to check if you were able to set up the Maximum LBA with the previous version of the tool in order to discard if the situation was related to it or not. You are running the proper commands in order to set it up but for some reason you are not able to do it. We will check this situation with our additional resources, we will keep you posted with any updates. Regards, Junior M.01-17-2018 01:50 PM
Hi RadiumGu,
We already checked with our additional resources. Based on that, they suggested trying with the previous version of the Intel® SSD Data Center Tool https://downloadcenter.intel.com/download/27144/Intel-SSD-Data-Center-Tool 3.0.7 in order to confirm if you have the same output of the situation. Please let us know the results. Regards, Junior M.