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Intel SSD 530 startup problems - Bug in SSD?

ajoha7
New Contributor II

I just bought an Intel SSD 530 240GB to replace my Intel SSD510 for my HP Elitebook 8460p.

When i cold-start my computer everything is fine, but when I restart my computer from within a freshly installed windows-7, the drive is not found.

If i turn off the computer and start it again, the drive is found and boots up again as usual. So the drive fails after reset.

I have upgraded the firmware of the SSD to the latest version via the SSD toolbox but still no luck. also updated laptop bios to latest version.

I had no problems in the past with the Intel SSD 510 edition.

Any ideas on what to do?

Clarification:

So, when I insert my Intel 510 SSD and start windows and restart windows it works without problem. But with the Intel 530 it wails when I do restart, the BIOS does not find it after a normal reset. So that must conclude that the Intel SSD 530 has some bug? or is sensitive to some timing issue?

Should I return it? or just assume its incompatible with my laptop?

Message was edited by: andy johansson (added some clarification at the end)

216 REPLIES 216

HG41
New Contributor

Lars is right..... changing to IDE mode is not a solution. System performance represents the most important aspect of hard drive to SSD transition....

We've just tried the same drives(530) in our Thinkpad T430's.....Unfortunately, we have noticed same problem as we had faced with X220's.

So... what now? Is Intel getting closer in resolving this?

KenF_Intel
Contributor

All,

We have successfully recreated the issue. The cause appears to be that some BIOS implementations do not support a newer ATA feature called "Device Initiated Power Management (DIPM) for Software Setting Preservation (SSP)". Intel® has recently added this feature to the firmware for newer SSD models.

We are working on a firmware update to disable the feature for the 530 drives. Implementing a firmware update is a complicated process that requires extensive compatibility testing. It will take some time to complete the testing.

We will update this thread when the firmware update is available.

Thank you for your patience while we work through the testing process."

UP!

for HP ProBook 6570b. Thank you.

@kford-Intel....

Are saying that the new firmware will only apply to 530 mSATA only?

What about 2.5", 530 SSD?

Stealth,

Sorry for the delay in responding to your question. The fix will apply to the 2.5" drives as well. I will update my message. Thanks for catching that.