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Intel SSD 530 startup problems - Bug in SSD?

ajoha7
New Contributor II

I just bought an Intel SSD 530 240GB to replace my Intel SSD510 for my HP Elitebook 8460p.

When i cold-start my computer everything is fine, but when I restart my computer from within a freshly installed windows-7, the drive is not found.

If i turn off the computer and start it again, the drive is found and boots up again as usual. So the drive fails after reset.

I have upgraded the firmware of the SSD to the latest version via the SSD toolbox but still no luck. also updated laptop bios to latest version.

I had no problems in the past with the Intel SSD 510 edition.

Any ideas on what to do?

Clarification:

So, when I insert my Intel 510 SSD and start windows and restart windows it works without problem. But with the Intel 530 it wails when I do restart, the BIOS does not find it after a normal reset. So that must conclude that the Intel SSD 530 has some bug? or is sensitive to some timing issue?

Should I return it? or just assume its incompatible with my laptop?

Message was edited by: andy johansson (added some clarification at the end)

216 REPLIES 216

HG41
New Contributor

kford-Intel,

Many thanks for verifying that ..... Very good news, indeed!

MNyst
New Contributor

When I run Intel's drive toolbox it tells me the 530 is on DC22, but the latest released firmware is DC12 if I check the release info. I'm experiencing this problem too but I got a bit unsure about the firmware revision I'm apparently running, know why?

LProk
New Contributor

Hello,

I have HP Probook 6450b and upgrade to Intel 530 SSD 240GB caused this issue too, but the solution was uninstall Intel Rapid Storage Technology. Now I am using Intel 5series/3400 Chipset Family SATA AHCI driver.

kford-Intel wrote:

All,

We have successfully recreated the issue. The cause appears to be that some BIOS implementations do not support a newer ATA feature called "Device Initiated Power Management (DIPM) for Software Setting Preservation (SSP)". Intel® has recently added this feature to the firmware for newer SSD models.

We are working on a firmware update to disable the feature for the 530 mSATA drives. Implementing a firmware update is a complicated process that requires extensive compatibility testing. It will take some time to complete the testing.

We will update this thread when the firmware update is available.

Thank you for your patience while we work through the testing process."

That makes sense. My Asus G73jh laptop is a 2010 model. So looking forward to Intel's fix!!!

WZach
New Contributor II

Just performed a BIOS update on my W530 with Lenovo's latest 2.55 BIOS update released a couple days ago, and it seems to working fine now for me.