Intel SSD 530 problem after OS Shutdown

[TTay]

Hi kford-Intel,

My motherboard is ASUS Z87-Pro and the BIOS version is 1504

Intel 530 SSD 240GB SSDSC2BW240A401(Received through RMA by Intel)

Windows 8 Pro 64bit

i7 4770K (stock)

G.Skill RipjawsX DDR3 2133 16GB

After cloning the replacement SSD through the Intel SSD Toolbox, was prompt that I can start using it. On restart the SSD was missing in BIOS and Windows too.

I had to unplug the power cord and also all USB devices and leave it for half an hour and reconnect all the USB devices and power on the PC. At start-up BIOS detected the Intel SSD, double click my "Computer" the Intel SSD was present.

To test if BIOS and Windows would detect my Intel SSD after doing a "restart"; yes it was detected during three "restarts".

To see what happens when I have the PC shutdown for 5 minutes and power on again, this time both, BIOS and Windows could not detect the Intel SSD but my Samsung EVO 120GB where I installed my Windows 8 Pro is always detected by BIOS and Windows.

If I want BIOS and Windows to detect the Intel 530 SSD ( which is still connected in my PC ) ;- waiting for some miracle to happen, I will have to unplug the power cord and everything mentioned earlier, and leave it for 30 minutes then power up the PC and it will be recognized by BIOS and Windows.

Hope you can come up with a solution.

Seems like the Intel SSD couldn't wake up or lock up after PC power off.

BTW I have my motherboard replaced (new same model) and also changed a new Corsair RM650 PSU yet nothing seems to work.

Hope this helps you in your quest for a new firmware to solve all this problem.

Thank you.

[PRich5]

Yes, you read that correctly that the drive is not seen at all on the internal connection.

Go ahead on the new thread, I'll keep working.

Thanks

[KLim11]

Hi Ken,

Do you have any recommendation for mini DP to DP cable which is suceed in your recent test. The cables that you have mentioned are DP to DP cables. Thanks.

[KenF_Intel]

Hi Icebits,

Unfortunately none of my systems has mini-DP so I didn't do any testing.

I found this article: http://hardforum.com/showthread.php?t=1803684 Displayport cables must not use pin 20 (warning) - [H]ard|Forum

One of the links near the top goes to a list of compliant cables. I didn't check it out but it should have something for you. I did see one post that said mini-DP to DP cables from Accel are compliant.

Good luck.

[JL11]

Hi Ken,

Thanks for the explanation. I did purchase another SSD (Samsung 840 PRO) and also another display cable to test things out. The Samsung SSD works with the existing DP cable without issue but Intel 530. I swapped the old DP with the new one and it still has the same cold boot issue.

The new cable I got is certified from Displayport website (http://www.displayport.org/products-database/ http://www.displayport.org/products-database/)

http://www.accellcables.com/B142C.html UltraAV® DisplayPort to DisplayPort Version 1.2 Cable (Model# : B142C-010B)

I did find that pin 20 is wired so maybe that's why it doesn't work still. But I would hate that I need to buy another cables to try things out.

[JL11]

I may spoke too soon, it actually working now Forgot to reboot first.