Intel PCIe NVMe SSD stops powering after reboot

[MGrah1]

Hi Support,

I have recently purchased a Intel PCIe NVMe SSD 400GB drive.

It works until reboot then stops being detected by the Mobo. The lights on the unit also don't turn on.

I have updated the firmware to the latest, removed all USB drives and ensured its in a PCIe x4 slot.

I have to remove and re-seat the unit to get it to work again. (I'm guessing residual power?)

The Mobo also has the latest drivers.

My system is as follows. Hope you can help, thanks!

Intel i7-3770

Asus P8Z77-V Pro

32GB DDR3 RAM

Nvidia GTX 1080

For troubleshooting I have disconnected all other drive.

[WAcke]

NC,

Problem seems to have been completely resolved with the removal from the system of an internal sata drive dock for hot swapping bare sata drives. It was the disconnection of the power to the dock that resolved the problem. Seems very strange, but I am happy to be able to use the Intel SSD's in my system. Thank you for the help.

[idata]

ChangoM,

We are very glad to hear the situation was fixed by removing the internal SATA drive dock. Please in case you need further assistance just let us know, we are here to help.NC