11-19-2016 04:06 AM
Hello I have brand new desktop PC with the following hardware:
I have installed the latest drivers for all the the hardware and I have updated motherboard BIOS to 2.1 which is the latest.
Problem:
What I have done:
My question:
11-21-2016 10:34 AM
Hello Xenis,
With the behavior you've described, it does seem likely that you may have a faulty unit. To have this SSD replaced, you may contact your retailer during the first 30 days of purchase, or you may http://www.intel.com/content/www/us/en/support/contact-support.html contact support and reference this thread.As an additional troubleshooting step, you may try performing a secure erase (low-level format) on the drive before reinstalling the operating system again. - http://www.intel.com/content/www/us/en/support/solid-state-drives/000006011.html Three Ways To Run Low-Level Format Using Intel® Software Tools- http://www.intel.com/content/www/us/en/support/solid-state-drives/000006198.html Run a Low-Level Format on Intel® Solid State Drives (using third party tools) As for your motherboard, while compatibility validation is the responsibility of the motherboard vendor. Yours does meet all the hardware requirements, and shouldn't cause any issues.- http://www.intel.com/content/www/us/en/support/solid-state-drives/consumer-ssds/000022677.html Motherboards Supporting the Intel® SSD 600p/Pro 6000p/E 6000p SeriesWe hope this helps, if we missed anything or you have further questions, please let us know.Best regards,Carlos A.11-28-2016 07:21 AM
Hello Xenis,
We're following up on your thread since we have not heard back from you.If your issue has been resolved, or you have any aditional questions, please let us know.Best regards,Carlos A.11-30-2016 10:33 AM
Hello Carlos,
Sorry for my late response. For a very strange reason after 2 days all the "symptoms" I have reported on my previous post are gone!
I don't know why, I haven't make any change since my first post, so I'm assuming Windows 10 might update some drivers.. I don't know, hope to stay like this.
Thank you for your fast response and again sorry for my late response.
11-30-2016 12:11 PM
Hello Xenis,
We're glad to hear that your issue has been resolved. If you experience any more problems, do let us know. Best regards,Carlos A.