Intel 530 SSD very slow (about 2 Mbyte/s) read and write only in a HP Z230

[BGábo]

Hello dear readers,

I have an issue with an Intel 530 120 GiB SSD. We use it since some years as a database drive in a 24/7 working, MSSQL server on Windows 7. The drive is a second one in a HP Z230 series tower, with gen 4 Intel i5 CPU and corresponding hardware. Around a year before, we experienced ridiculous slowdown during log file deletion. After deleting more than 10 files in a row, the SSD slowed down as seriously as MSSQL server hanged up for a minute. What i have tried already:

-Clean out the PC, clean RAM contacts, fans, redo all cable conenctions and change cables

-Test RAM

-Updated system UEFI

-Let Intel SSD Optimizer do its job-no new firmware, no SMART error, TRIM works fine, SSD Optimization is done

-Changed SATA mode from RAID to AHCI and for further tests, compatible IDE

-Run off from Hiren's Boot CD Windows XP and did a disk image copy on the first HDD to overcome the situation. The speed was extremly slow, it took 5 hours to copy 40 GB of disk image.

After i took the drive in an USB3 enclosure on a differenct PC and everything seems fine, no slowdown, and speed is normal.

So, all in one, i have to figure out if the SSD is defective, or facing with a firmware related problem, or maybe the server has something wrong with the SATA controller (not really think-as the other HDD works fine)

[idata]

Hello didyman,

Thank you for contacting Intel Technical Support. As we understand, you need assistance with your Intel® SSD 530 Series. If we infer correctly, please, take the following information into consideration:

• Your Intel® SSD 530 Series is qualified as a "https://www.intel.com/content/www/us/en/support/products/83424/memory-and-storage/consumer-ssds.html Consumer SSD" and was not designed to be used on a server/data-center environment, and using your drives in an out of specs environment void your warranty. To explain the reason why the misuse would void the warranty; when a customer uses a consumer drive in a data center usage, is exposing the drive to different workloads that involve different endurance and therefore surpassing the specs. Our consumer drives are expected for client/ basic-gaming usage. That is why we offer data center drives since those have specs which have validated for enterprise usage.

• In order to try to further assist you with your inquiry, we need you to provide us with the SMART details.CSV file (SMART logs) from your Intel® SSD 530 Series. In the "https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/IntelSolidStateDriveToo... IntelSolidStateDriveToolboxUserGuide.pdf" section 3.2 you can find the instructions on how to get this file.

We will be looking forward to your reply. Best regards, Josh B.Intel Customer Support TechnicianUnder Contract to Intel Corporation

[BGábo]

Hello, Josh,

I agree with this, unfortunately these configurations are prepared as an out of the box solution and i can't take hands on hardware layout. They are working well, and this unit is supposedly out of warranty now, showing 75 % of sustained lifetime-seems OK for a first glance. but yes, You are right, it's a SOHO unit in enterprise usage with side effects affecting lifetime. I will provide SMART as soon, as i get into the office.

[idata]

Hello didyman,

Thank you for your reply. We will be looking forward to your reply as soon as you are able to extract the requested information from your system. Best regards, Josh B.Intel Customer Support TechnicianUnder Contract to Intel Corporation

[BGábo]

Hello and sorry for the late, it was quite some time to get in the office and do tests. In the mean time, i checked another configuration at another client, consisting the absloutely same hardware layout and usage-a Z230 tower with same configuration and 530 SSD in it. That works without a hiss. I've tested the SSD in question in the office PC on SATA port and it works without problem. I've saved .CSV and attached. Hope, that helps find out something. Thank You for your time and help.