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Error: The Intel SSD Optimizer encountered an error (101)

TGeno
New Contributor

Hello,

I have the following problem, I try restarting the program has updated to. I turned on full and rapid diagnosis and there tells me that everything is ok please help thank you.

2 REPLIES 2

jbenavides
Valued Contributor II

Hello MosesBg,

Please apply the following action, as it may help in case the Intel® SSD Optimizer function is not working correctly:

- Make sure you are using the most recent firmware on your Intel® SSD 535 Series. This can be done with the Firmware Update feature of Intel® SSD Toolbox.

If the issue persists, provide the following information:

- Computer model and operating System

- Run Command Prompt as Administrator, and run the following command to check if TRIM is enabled in the OS:

%root%:\>fsutil behavior query disabledeletenotify.

DisableDeleteNotify = 1 (Windows TRIM commands are disabled)

DisableDeleteNotify = 0 (Windows TRIM commands are enabled)

- Run the "Export" function from Intel® SSD Toolbox to gather the SSD log, and post it here for review.

Hello again

Not letting me just update firmware button is not active to click, otherwise writes DisableDeleteNotify = 0 (Windows TRIM commands are enabled). And here logos are willing. Thanks for the response.

'ID', 'Description', 'Raw', 'Normalized', 'Threshold', 'Action'

05, Re-allocated Sector Count, 0, 100, 0, Ready for use.

09, Power-On Hours Count, 201, 100, 0, Ready for use.

0C, Power Cycle Count, 87, 100, 0, Ready for use.

AA, Available Reserved Space, 0, 100, 10, Ready for use.

AB, Program Fail Count, 0, 100, 0, Ready for use.

AC, Erase Fail Count, 0, 100, 0, Ready for use.

AE, Unexpected Power Loss Count, 2, 100, 0, Ready for use.

B7, SATA Downshift Count, 0, 100, 0, Ready for use.

B8, End-to-End Error Detection Count, 0, 100, 90, Ready for use.

BB, Uncorrectable Error Count, 0, 100, 0, Ready for use.

BE, Temperature, 0x120026001E, 30, 0, Ready for use.

, Current degree C, 30, , ,

, Highest degree C, 38, , ,

, Lowest degree C, 18, , ,

C0, Unsafe Shutdown Count, 2, 100, 0, Ready for use.

C7, CRC Error Count, 0, 100, 0, Ready for use.

E1, Host Writes, 660,59 GB, 100, 0, Ready for use.

E2, Timed Workload - Media Wear, 65535, 100, 0, Ready for use.

E3, Timed Workload - Host Read/Write Ratio, 61, 100, 0, Ready for use.

E4, Timed Workload Timer, 65535, 100, 0, Ready for use.

E8, Available Reserved Space, 0, 100, 10, Ready for use.

E9, Media Wearout Indicator, 0, 100, 0, Ready for use.

F1, Total LBAs Written, 660,59 GB, 100, 0, Ready for use.

F2, Total LBAs Read, 1,03 TB, 100, 0, Ready for use.

F9, Total NAND Writes, 7273, 100, 0, Ready for use.

'Word', 'Description', 'Value'

0, General Configuration, 0040

, Bit 15 - ATA Device Identifier, 0

, Bit 14:8 - Retired, 00

, Bit 7:6 - Obsolete, 1

, Bit 5:3 - Retired, 0

, Bit 2 - Response Incomplete, 0

, Bit 1 - Retired, 0

, Bit 0 - Reserved, 0

1, Obsolete, 3FFF

2, Specific Configuration, C837

3, Obsolete, 0010

4, Retired, 0000

5, Retired, 0000

6, Obsolete, 003F

7-8, Reserved, 00000000

9, Retired, 0000

10-19, Serial Number, CVTR5310021Q240CGN

20-21, Reserved, 00000000

22, Obsolete, 0000

23-26, Firmware Version, RG21

27-46, Model Number, INTEL SSDSC2BW240H6

47, READ/WRITE MULTIPLE Support, 8010

, Bit 15:8, 80

, Bit 7:0 - Maximum Sectors, 10

48, Trusted Computing Feature Set Options, 4000

, Bit 15 - Must be set to 0, 0

, Bit 14 - Must be set to 1, 1

, Bit 13:1 - Reserved, 0000

, Bit 0 - Trusted Computing Feature Set Supported, 0

49, Capabilities, 2F00

, Bit 15:14 - Reserved, 0

, Bit 13 - Standby Timer Option, 1

, Bit 12 - Reserved, 0

, Bit 11 - IORDY Supported, 1

, Bit 10 - IORDY May Be Disabled, 1

, Bit 9 - LBA Supported, 1

, Bit 8 - DMA Supported, 1

, Bit 7:0 - Retired, 00

50, Capabilities, 4000

, Bit 15 - Must be set to 0, 0

, Bit 14 - Must be set to 1, 1

, Bit 13:2 - Reserved, 0000

, Bit 1 - Obsolete, 0

, Bit 0 - Vendor Specific Minimum Standby timer, 0

51-52, Obsolete, 00000000

53, Field Validity, 0007

, Bit 15:8 - Vendor Recommended Free-Fall Control Sensitivity, 00

, Bit 7:3 - Reserved, 00

, Bit 2 - Word 88 is Valid, 1

, Bit 1 - Words 70:64 are Valid, 1

, Bit 0 - Obsolete, 1

54-58, Obsolete, 3FFF0010003FFC1000FB

59, Multiple Sector Setting, B110

, Bit 15 - Block Erase Ext Command Supported, 1

, Bit 14 - Overwrite Ext Command Supported, 0

, Bit 13 - Crypto Scramble Ext Command Supported, 1

, Bit 12 - Sanitize Feature Supported, 1

, Bit 11:9 - Reserved, 0

, Bit 8 - Setting is Valid, 1

, Bit 7:0 - Sectors Per Transfer, 10

60-61, Total Number of user addressable sectors, 0FFFFFFF

62, Obsolete, 0000

63, Multiword DMA Transfer, 0007

, Bit 15:11 - Reserved, 00

, Bit 10 - Multiword DMA Mode 2 Selected, 0

, Bit 9 - Multiword DMA Mode 1 Selected, 0

, Bit 8 - Multiword DMA Mode 0 Selected, 0

, Bit 7:3 - Reserved, 00

, Bit 2 - Multiword DMA Mode 2 Supported, 1

, Bit 1 - Multiword DMA Mode 1 Supported, 1

, Bit 0 - Multiword DMA Mode 0 Supported, 1

64, PIO Transfer Modes Supported, 0003

, Bit 15:2 - Reserved, 0000

, Bit 1 - PIO Mode 4 Supported, 1

, Bit 0 - PIO Mode 3 Supported, 1

65, Minimum Multiword DMA Transfer Cycle Time Per Word (ns), 0078

66, Device Recommended Multiword DMA Cycle Time (ns), 0078

67, Minimum PIO Transfer Cycle Time Without IORDY Flow Control (ns), 0078

68, Minimum PIO Transfer Cycle Time With IORDY Flow Control (ns), 0078

69, Additional Supported, 4010

, Bit 15 - CFast Specification Support, 0

, Bit 14 - Deterministic Read After Trim Supported, 1

, Bit 13 - Long Physical Sector Alignment Error Reporting Control Supported, 0

, Bit 12 - DCO IDENTIFY DMA and DCO SET DMA Supported, 0

, Bit 11 - READ BUFFER DMA Supported, 0

, Bit 10 - WRITE BUFFER DMA Supported, 0

, Bit 9 - SET MAX SET PASSWORD DMA and SET MAX UNLOCK DMA Supported, 0

, Bit 8 - DOWNLOAD MICROCODE DMA Supported, 0

, Bit 7 - Reserved, 0

, Bit 6 - Optional ATA Device 28-bit Commands Supported, 0

, Bit 5 - Read Zero After Trim Supported, 0

, Bit 4 - Device Encrypts All User Data, 1

, Bit 3 - Extended Number of User Addressable Sectors Supported, 0

, Bit 2 - All Write Cache Non-Volatile, 0

, Bit 1:0 - Reserved, 0

70-74, Reserved, 000000000000 00000000

75, Queue Depth, 001F

, Bit 15:5 - Reserved, 000

, Bit 4:0 - Maximum Queue Depth - 1, 1...