01-04-2022 07:58 PM
Hi!
Can't find anywhere release notes for fw VDV10184
For some reason document that contains all info about other models and firmwares is out of P4610
https://downloadmirror.intel.com/690883/GUI-Intel-MAS-1.12-Release-Notes-343568-014US.pdf
I tried to investigate previous version - same story - out of info.
Solved! Go to Solution.
01-06-2022 08:56 AM
Hello, mistique.
Thank you for your reply. Please review the information below:
1. We do not have any report of; issues or problems with the latest firmware on this SSD family. When using our tools is not possible to do a firmware downgrade (we do not support or recommend doing a firmware downgrade on any of our SSDs).
2. We will update the release notes file to include more information about the FW versions of your Intel® SSD DC P4610 Series.
We do not have a release date, but keep an eye on the Intel® Memory and Storage Tool Release Notes PDF for further updates.
3. We do not provide support for Storage Spaces Direct (S2D), and if you experience any issue related to the configuration of this storage pool with the latest FW, your best option is to contact Microsoft* to check compatibility.
4. We advise you to run the firmware update in your SSDs by following the guide we shared in our previous post. In case you are not using the latest FW on them. Please consider that you may need to remove the drives from your storage space's current configuration to do so, but for more information on how to do this, reach Microsoft*.
We will follow up with you again on Tuesday, the 11th of January 2022, if we do not receive an answer from you. Please, let us know if you would like to schedule a different date for the follow-up.
Best regards.
Jos B.
Intel® Customer Support Technician.
01-05-2022 12:32 PM
Hello, mistique.
Thank you for contacting Intel® Memory and Storage support.
As we understand, you are requesting the firmware(FW) update changes related to the Intel® SSD DC P4610 Series. If we inferred correctly, please, review the following information:
1- Thank you for bringing to our attention that the is no public information related to this SSD firmware release and that the Intel® Memory and Storage Tool Release Notes PDF does not include much information on the changes.
2- We are working on updating the release notes file to include more information related to the FW update. We do not have a release date, but keep an eye on the Intel® Memory and Storage Tool Release Notes PDF for further updates.
3- The FW updates include fixes to improve the SSD overall stability, and we advise you to run the firmware update on your SSDs as soon as it is available.
We advise you to use The Intel® Memory and Storage Tool (Intel® MAS)
To perform the firmware update of your SSD. This by following the Video on Intel® SSD Firmware Update and Health Monitoring Using Intel® Memory and Storage Tool (Intel® MAS)
https://www.intel.com/content/www/us/en/support/articles/000057393/memory-and-storage.html
User Guide:
We will follow up with you again on Friday, the 7th of January 2022, if we do not receive an answer from you. Please, let us know if you would like to schedule a different date for the follow-up.
Best regards.
Jos B.
Intel® Customer Support Technician.
01-05-2022 08:39 PM
Hello, @JosafathB_Intel !
Thank you for your brief explanation!
You are completely right - we are to expand our S2D cluster pool with new NVMe drives and its critically important to keep same FW for all drives.
So we have several options:
1. new drives will be on the same FW we are using now - great! put them in slots and go on!
2. older FW - not so bad, but we cannot download older version - we can only get latest one and that relays to may original question: what's new in fw? does it worth it? or what i possibly will get from updates?
It will be really great if Intel can provide archive for older FW versions!
3. newer FW - that's really bad. I had to update ALL my drives upon adding new ones. And keep fingers crossed.
Is there an option to downgrade FW?
01-06-2022 08:56 AM
Hello, mistique.
Thank you for your reply. Please review the information below:
1. We do not have any report of; issues or problems with the latest firmware on this SSD family. When using our tools is not possible to do a firmware downgrade (we do not support or recommend doing a firmware downgrade on any of our SSDs).
2. We will update the release notes file to include more information about the FW versions of your Intel® SSD DC P4610 Series.
We do not have a release date, but keep an eye on the Intel® Memory and Storage Tool Release Notes PDF for further updates.
3. We do not provide support for Storage Spaces Direct (S2D), and if you experience any issue related to the configuration of this storage pool with the latest FW, your best option is to contact Microsoft* to check compatibility.
4. We advise you to run the firmware update in your SSDs by following the guide we shared in our previous post. In case you are not using the latest FW on them. Please consider that you may need to remove the drives from your storage space's current configuration to do so, but for more information on how to do this, reach Microsoft*.
We will follow up with you again on Tuesday, the 11th of January 2022, if we do not receive an answer from you. Please, let us know if you would like to schedule a different date for the follow-up.
Best regards.
Jos B.
Intel® Customer Support Technician.