09-18-2016 05:45 AM
I ran out of space on my last SSD, a Samsung 80 GB. I bought an Intel 540 - 240 GB.
I decided to install the Win 10 Anniversary and like others I've had nothing but freezing. MS support sent me an ISO for the previous version 1511. At this point after a clean install, I'm still I'm freezing up. Before withe the Samsung I had a perfect ruining machine.
I'm thinking that possibly it's the new drive and not Windows. Could it possibly be the issue?
Has anyone had any issues with the 540?
Thanks
09-22-2016 01:17 PM
09-22-2016 01:20 PM
I'll look for the logs and send them in.
I can try the SDD in another machine and see.
Thanks
09-22-2016 01:37 PM
09-22-2016 04:59 PM
Did the firmware update and here are the logs- They are big
IntelSSDTDK-
[19:58:38:351] INFO : .\Feature.cpp(88): Feature::Feature: OS: WIN8.1
[19:58:38:367] INFO : .\SystemParser.cpp(73): SystemParser::Initialize: Initialized with status: 1.
[19:58:38:367] DEBUG : .\Adapter_NVMe_Win.cpp(126): DeviceManagement::Adapter_NVMe_Win::FindAdapters: Opening Handle to \\.\SCSI0: to test if it is a NVMe BusType
[19:58:38:367] INFO : .\SystemParser.cpp(73): SystemParser::Initialize: Initialized with status: 1.
[19:58:38:383] DEBUG : .\Adapter_NVMe_Win.cpp(39): DeviceManagement::Adapter_NVMe_Win::Adapter_NVMe_Win: Opening SCSI path / passthrough for this NVMe Windows adapter
[19:58:38:383] INFO : .\SystemParser.cpp(79): SystemParser::Execute: Executing...
[19:58:38:476] DEBUG : .\Adapter_NVMe_Win.cpp(44): DeviceManagement::Adapter_NVMe_Win::Adapter_NVMe_Win: Setting up passthrough command path / 'drive' for \\.\SCSI0:
[19:58:38:476] DEBUG : .\CommandPath_NVME.cpp(344): DeviceManagement::CommandPath_NVME::TestDevice: CommandPath_NVME::TestDevice win Start...
[19:58:38:476] DEBUG : .\SystemParser.cpp(125): SystemParser::GetOperatingSystem: Getting OS information.
[19:58:38:570] DEBUG : .\CommandPath_NVME.cpp(123): DeviceManagement::CommandPath_NVME::SendOpcodeCore: Calling DeviceIoControl()
[19:58:38:570] ERROR : .\CommandPath_NVME.cpp(137): DeviceManagement::CommandPath_NVME::SendOpcodeCore: OS: 1117 = The request could not be performed because of an I/O device error.
[19:58:38:586] DEBUG : .\CommandPath_NVME.cpp(179): DeviceManagement::CommandPath_NVME::SendOpcodeCore: Done copying back data/buffer, command, and status.
[19:58:38:586] ERROR : .\CommandPath_NVME.cpp(184): DeviceManagement::CommandPath_NVME::SendOpcodeCore: Returning IOCTL fail of 18446744073709550499
[19:58:38:586] DEBUG : .\CommandPath_NVME.cpp(373): DeviceManagement::CommandPath_NVME::TestDevice: CommandPath_NVME::TestDevice win End...
[19:58:38:601] ERROR : .\Adapter_NVMe_Win.cpp(58): DeviceManagement::Adapter_NVMe_Win::Adapter_NVMe_Win: In AdapterNVMeWin constructor, tried to TestDevice() on CommandPath_NVMe, but failed
[19:58:38:601] DEBUG : .\Adapter_NVMe_Win.cpp(161): DeviceManagement::Adapter_NVMe_Win::FindAdapters: \\.\SCSI0: device failed NVMe TestDevice() check
[19:58:38:601] DEBUG : .\SystemParser.cpp(203): SystemParser::GetComputerSystem: Getting computer information.
[19:58:38:601] DEBUG : .\Adapter_NVMe_Win.cpp(89): DeviceManagement::Adapter_NVMe_Win::FindAdapters: Failed to get next portkey at portIndex 1, exiting assuming we are at the end of the scsi key list
[19:58:38:617] DEBUG : .\Adapter_Generic_Win.cpp(1106): DeviceManagement::Adapter_Generic_Win::ScanDrives: Scanning for drives
[19:58:38:617] DEBUG : .\SystemParser.cpp(267): SystemParser::GetCPU: Getting CPU information.
[19:58:38:617] DEBUG : .\Adapter_Generic_Win.cpp(136): DeviceManagement::Adapter_Generic_Win::FindPhysical: Looking for physical drives
[19:58:38:617] DEBUG : .\SystemParser.cpp(324): SystemParser::GetDriverVersions: Getting controller information.
[19:58:38:679] INFO : .\Adapter_Generic_Win.cpp(171): DeviceManagement::Adapter_Generic_Win::FindPhysical: Found device: SCSI\DISK&VEN_WDC&PROD_WD5001AALS-00L3B\4&FA535C2&0&020000
[19:58:38:679] INFO : .\Adapter_Generic_Win.cpp(176): DeviceManagement::Adapter_Generic_Win::FindPhysical: Passed filter criteria
[19:58:38:679] INFO : .\SystemParser.cpp(117): SystemParser::Execute: Passed.
[19:58:38:679] DEBUG : .\Adapter_Generic_Win.cpp(191): DeviceManagement::Adapter_Generic_Win::FindPhysical: Retrieved interface data
[19:58:38:695] DEBUG : .\Adapter_Generic_Win.cpp(229): DeviceManagement::Adapter_Generic_Win::FindPhysical: Connected to the drive
[19:58:38:695] INFO : .\Adapter_Generic_Win.cpp(248): DeviceManagement::Adapter_Generic_Win::FindPhysical: Retrieved the physical drive number: \\.\PHYSICALDRIVE1
[19:58:38:695] DEBUG : .\Adapter_Generic_Win.cpp(254): DeviceManagement::Adapter_Generic_Win::FindPhysical: Creating a Drive
[19:58:38:711] DEBUG : .\Adapter_Generic_Win.cpp(261): DeviceManagement::Adapter_Generic_Win::FindPhysical: Intializing Generic Info
[19:58:38:711] DEBUG : .\DeviceIdentification_System.win.cpp(120): DeviceManagement::DeviceIdentification_System::Identify: DeviceIdentification_System::Identify
[19:58:39:273] DEBUG : .\DeviceIdentification_System.win.cpp(217): DeviceManagement::DeviceIdentification_System::Identify: Additional location info for all drives
[19:58:39:289] INFO : .\DeviceIdentification_System.win.cpp(223): DeviceManagement::DeviceIdentification_System::Identify: This drive has a Lun 0
[19:58:39:289] INFO : .\DeviceIdentification_System.win.cpp(226): DeviceManagement::DeviceIdentification_System::Identify: This drive has a Port 0
[19:58:39:289] INFO : .\DeviceIdentification_System.win.cpp(229): DeviceManagement::DeviceIdentification_System::Identify: This drive has a Target ID 0
[19:58:39:304] INFO : .\DeviceIdentification_System.win.cpp(232): DeviceManagement::DeviceIdentification_System::Identify: This drive has a Path ID 2
[19:58:39:304] DEBUG : .\Adapter_Generic_Win.cpp(264): DeviceManagement::Adapter_Generic_Win::FindPhysical: Extracting firmware revision
[19:58:39:304] DEBUG : .\Adapter_Generic_Win.cpp(275): DeviceManagement::Adapter_Generic_Win::FindPhysical: Detecting command path
[19:58:39:320] INFO : .\Adapter_Generic_Win.cpp(278): DeviceManagement::Adapter_Generic_Win::FindPhysical: Detected command path type: ATA
[19:58:39:320] DEBUG : .\Adapter_Generic_Win.cpp(281): DeviceManagement::Adapter_Generic_Win::FindPhysical: Setting Adapter of this Drive to itself for now
[19:58:39:320] INFO : .\Adapter_Generic_Win.cpp(171): DeviceManagement::Adapter_Generic_Win::FindPhysical: Found device: SCSI\DISK&VEN_INTEL&PROD_SSDSC2KW240H6\4&FA535C2&0&000000
[19:58:39:320] INFO : .\Adapter_Generic_Win.cpp(176): DeviceManagement::Adapter_Generic_Win::FindPhysical: Passed filter criteria
[19:58:39:336] DEBUG : .\Adapter_Generic_Win.cpp(191): DeviceManagement::Adapter_Generic_Win::FindPhysical: Retrieved interface data
[19:58:39:336] DEBUG : .\Adapter_Generic_Win.cpp(229): DeviceManagement::Adapter_Generic_Win::FindPhysical: Connected to the drive
[19:58:39:336] INFO : .\Adapter_Generic_Win.cpp(248): DeviceManagement::Adapter_Generic_Win::FindPhysical: Retrieved the physical drive number: \\.\PHYSICALDRIVE0
[19:58:39:351] DEBUG : .\Adapter_Generic_Win.cpp(254): DeviceManagement::Adapter_Generic_Win::FindPhysical: Creating a Drive
[19:58:39:351] DEBUG : .\Adapter_Generic_Win.cpp(261): DeviceManagement::Adapter_Generic_Win::FindPhysical: Intializing Generic Info
[19:58:39:351] DEBUG : .\DeviceIdentification_System.win.cpp(120): DeviceManagement::DeviceIdentification_System::Identify: DeviceIdentification_System::Identify
[19:58:39:914] DEBUG : .\DeviceIdentification_System.win.cpp(217): DeviceManagement::DeviceIdentification_System::Identify: Additional location info for all drives
[19:58:39:914] INFO : .\DeviceIdentification_System.win.cpp(223): DeviceManagement::DeviceIdentification_System::Identify: This drive has a Lun 0
[19:58:39:914] INFO : .\DeviceIdentification_System.win.cpp(226): DeviceManagement::DeviceIdentification_System::Identify: This drive has a Port 0
[19:58:39:929] INFO : .\DeviceIdentification_System.win.cpp(229): DeviceManagement...
09-23-2016 10:28 AM
mailto:pbman1953@gmail.com pbman1953@gmail.com,
We also need the logs from the toolbox. Could you please be so kind and provide the logs extracted from it? Just click on the button that says " Export " in order to create an Excel file and once you have done that, please attach it here. Also, let us know if you had the opportunity to try this drive in a different computer as well.
Best regards,
Aleki