Cannot check warranty status for SSD

[BKOAY]

The check warranty function for SSD seem like doesn't works already. The search results doesn't show the serial number i have entered, and return negative result. Besides, i had tried to enter both the ISN and Serial No in order to check but the result is same.

itpnadminintel_admin

[idata]

Please try again and enter both the ISN and SA#

[BKOAY]

I had tried for many times already. All possible action also tested~ Please check the function whether still working? Since the output doesn't show the corresponding value..

[ASouz7]

BC_K,

Could you please try this. Here are the results I got upon trying the steps below.

Once you enter with those pieces of information click on Search. Let us know if it worked for you.

[BKOAY]

By using this, i can retrieve the warranty info~ So, i guess the search function for SSD got problem.