10-07-2015 02:33 PM
Hi, I returned a 4 GB 750 SSD for warranty due to a failure to power up. Leds on the SSD do not power on and the bios does not recognize the nvme drive. The drive has previously operated fantastically with no known issues.
The motherboard is a Gigabyte X99-UD4 and is listed as compliant with this drive. This motherboard hosted two GTX-980 graphic cards until 2 months ago when I switched to a single card. Could using the ATX4P power rail with one gpu cause higher than safe power levels across the PCIe bus?
Thanks
10-09-2015 02:13 PM
Hello,
We would like to inform that Intel is not aware of any known issues with particular power supplies. Using the auxiliary power connector should not affect the SSD.
You might want to check with the motherboard manufacturer if using the ATX4P connector is required in your specific configuration.
10-09-2015 06:49 PM
Thanks everyone for replying. If I hear anything interesting from the warranty department I'll post it here.