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- 530 SSD, sometimes bad, sometimes good
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530 SSD, sometimes bad, sometimes good
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02-12-2017 02:20 PM
I have a 530 120 GB SSD that exhibits problems when updating Fedora Linux. Messages along the lines of "write FPDMA queued" and "ATA bus error" are displayed. I removed the SSD from the PC and installed Fedora Linux on a WDC hard drive with no errors being seen, so it's not the PC. I ran a full diagnostic scan using SSD Toolbox, but no problems were found. Something seems to be wrong, but I don't want to send it in for warranty if it will just be returned to me as is (according to intel.com, I have almost two more years of warranty remaining). From reading the SATA specification, it appears that the supported life is 36,500 GB, but Total NAND Writes = 4639.00 GB. All SMART fields are green Ready For Use. What SSD Toolbox data would Intel support look at to determine if the SSD is toast?
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02-13-2017 10:42 AM
Hello Paramountain,
Could you please export the SMART details from Intel® Solid-State Drive Toolbox?You can attach the file by clicking on the "use advanced editor button", the file's format is *.csvWe will be checking those details and we'll give you some advice on how to proceed; You can also take a look, in the meantime, to this https://downloadcenter.intel.com/download/26452/Write-Amp-Firmware-for-Intel-SSD-530-535-Series firmware update to prevent write amplification.We will be waiting for your response.Regards,Nestor C
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02-13-2017 12:23 PM
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02-13-2017 02:45 PM
Hi Paramountain,
We are checking this situation with the proper team, we'll keep you posted over here.Regards,Nestor C
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02-14-2017 07:31 AM
Hi Paramountain,
We'd like you to please let us know a few things:-What's the Fedora version you are installing?-Are you able to install any other OS (Linux* or Windows*)?-Can you share your hardware specs? (Motherboard, CPU, RAM, etc)Please let us know if you are able to install any other OS, for example, Windows*, so we can determine if this is a SATA driver issue.Regards,Nestor C
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