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520 SSD BSOD 0x3D when running SSD Toolbox

RBowm4
New Contributor II

Hello all,

I get a BSOD any time I try to run the latest Intel Solid State Toolbox. The software prompted me to update to the newest version, v3.1.8, recently. After the install, if I allow the software to run immediately or if I wait and manually run it from the start menu, I get the STOP 0x0000003D code INTERRUPT_EXCEPTION_NOT_HANDLED message every time. I don't even get the software to load before the BSOD occurs.

I've checked updates on my SATA controller, latest driver already installed. I've downloaded and ran the CD based firmware updater for the SSD and the latest firmware was already installed. Tried downloading a fresh copy of the toolbox from Intel's downloads and installing again several times. Latest BIOS is installed and has not recently been changed, settings are all correct for AHCI.

Hardware is as follows:

ASUS Sabertooth x58 Motherboard with Marvell 91xx SATA 6G controller.

Intel SSD 520 180GB with firmware version 400i

Intel i7 960 stock clocked

Corsair DDR3 3x4gb

OS is Windows 7 Ultimate x64

There have been no recent hardware changes, and all equipment has been running stable and unchanged aside from mechanical hard drive changes since I bought the 520 I believe in May of 2012.

10 REPLIES 10

Jose_H_Intel1
Valued Contributor II

Please try updating your Marvell* SATA controller driver, this fixed the issue for another person.