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0E (Media and Data Integrity Errors) on P41 Plus, will I get a replacement?

tamagowang
New Contributor

I previously contacted Samsung's support team for RMA, and they agree to give me a replacement for my 970 EVO 1TB drive showing 1 on 0E count (Media and Data Integrity Errors) in SMART. Now my P41 Plus 2TB is experiencing the same issue, showing 2 on 0E count (Media and Data Integrity Errors) in SMART. May I get a replacement for this drive?

2 REPLIES 2

SolidigmGleb
Moderator
Moderator

Dear tamagowang,

Thanks for reaching out.

To request a warranty check or replacement for your P41 Plus drive, please create a support case here:
https://support.solidigm.com/en-US/anonymous-createcase/

Once the case is created, our team will guide you through the next steps.

Best regards,
Gleb
Solidigm Community Support

SolidigmGleb_0-1765470751710.png

 

SolidigmGleb
Moderator
Moderator

Dear tamagowang,

Thank you for reaching out.

SMART 0E (Media and Data Integrity Errors) indicates that the drive may be experiencing media-related issues. To review warranty eligibility and next steps, please create a support case here and include SMART logs and purchase details:

https://support.solidigm.com/en-US/anonymous-createcase/

Our support team will review the information and advise you further.

Best regards,
Gleb
Solidigm Community Support

SolidigmGleb_0-1767800708340.png