12-08-2025 08:39 PM
I previously contacted Samsung's support team for RMA, and they agree to give me a replacement for my 970 EVO 1TB drive showing 1 on 0E count (Media and Data Integrity Errors) in SMART. Now my P41 Plus 2TB is experiencing the same issue, showing 2 on 0E count (Media and Data Integrity Errors) in SMART. May I get a replacement for this drive?
12-11-2025 08:33 AM
Dear tamagowang,
Thanks for reaching out.
To request a warranty check or replacement for your P41 Plus drive, please create a support case here:
https://support.solidigm.com/en-US/anonymous-createcase/
Once the case is created, our team will guide you through the next steps.
Best regards,
Gleb
Solidigm Community Support
a week ago
Dear tamagowang,
Thank you for reaching out.
SMART 0E (Media and Data Integrity Errors) indicates that the drive may be experiencing media-related issues. To review warranty eligibility and next steps, please create a support case here and include SMART logs and purchase details:
https://support.solidigm.com/en-US/anonymous-createcase/
Our support team will review the information and advise you further.
Best regards,
Gleb
Solidigm Community Support