Hello Xiong,
Thank you for your interest in the Intel® SSD DC P3600 Series. As per our translation tool, I infer that you are experiencing issues related to the recognition of the SSD. Could you please confirm this?In order to provide the adequate assistance, could you please provide the report generated by the
Intel® System Support Utility for Windows* (
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-). Also, could you please share a screenshot that shows the output of the following
Intel® SSD Data Center Tool (
https://downloadcenter.intel.com/download/27497?v=t https://downloadcenter.intel.com/download/27497?v=t) command?
isdct show -intelssd Note: open the command prompt as administrator.According to the
Intel® Solid State Drive Data Center Tool – Release Notes (
https://downloadmirror.intel.com/27497/eng/Intel_SSD_Data_Center_Tool_3_0_10_Release_Notes_330715-02... https://downloadmirror.intel.com/27497/eng/Intel_SSD_Data_Center_Tool_3_0_10_Release_Notes_330715-02...), the latest firmware revision associated to your SSD is 8DV101H0, so make sure you have that one installed. For more information regarding the firmware update process and the
show command, please check the following document:
Intel® Solid State Drive Data Center Tool – User Guide (
https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use... https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use...). I'll be waiting for your response. Regards,Andres V.
