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windows 7 hard disk failure notification

idata
Esteemed Contributor III

hello,

I am using an intel SS DSA2M160G2GC drive and received a warning from Windows 7 saying that Windows has detected an error in the hard drive and that I should backup it immediately and call the support. It says (not in english): "the following disks are reporting failure: intel SS DSA2M160G2GC SCSI Disk Device". The system is Dell XPS Studio 1340, running Windows 7 home premium 64bit.

In addition, on trying to run Norton Ghost 15 drive backup I get the following error message:

"-Unable to create incremental recovery point.

--Error E7C3000F: Device \\?\SymantecSnapshot0 cannot read 4472 sectors starting at LBA 132412680.

---Error EBAB03F1:

‏‏לא היתה אפשרות לבצע את הבקשה עקב שגיאה של התקן פלט/קלט.

(UMI:V-0-187-131)

"

the translation of the message is "there was no possibility of processing the request due to an error in input/output device".

I am able to reproduce this error message every time I run the drive backup using Norton Ghost.

This is the first time I am having these error messages. The drive worked perfectly for the past few months since I bought it.

Can I solve this problem by using chkdsk or by writing zeros to the the whole drive?

I will be grateful for your help.

Regards,

Amir

16 REPLIES 16

idata
Esteemed Contributor III

ssd toolbox is useful for enabling trim features

idata
Esteemed Contributor III

Isn't the trim feature automatically done by Windows 7 according to the information in my previous post? I saw some people saying that in forums on the internet.

I will be grateful for your help.