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Windows 7 64-bit hangs/freezes on file transfers with Intel X25-M SSDSA2M080G2XXX

idata
Esteemed Contributor III
I've been dealing with this issue for about a year now. I've searched the internet and found dozens of forums where people have had the same problem, but no one seems to know how to fix it, or what the real cause is. I've tried innumerable solutions, I can't even remember them all. I'm making one last ditch effort to solve this before I start replacing hardware, which I don't want to do because I'm broke. The problem is that randomly Windows 7 64-bit will hang and/or freeze during file transfers. It can be something as simple as browsing the internet (small cache files), moving files on the computer, or downloading huge multi-gigabyte files. The OS will hang, and programs will start to become unresponsive ("Not Responding"). If I open the Resource Monitor, there is 100% Highest Active Time (the blue line) on the drive doing the file transfer, but hardly any actual I/O disk activity at all. The disk activity LED light is on 100%, but nothing is happening. In fact, the file transfer pauses during this time. The mouse is still responsive, and some windows are still active, but start to go unresponsive as you click on them. After anywhere from 1-3 minutes the computer will go back to normal, the blue line in the Resource Monitor drops back down, and file transfer activity resumes as if nothing happened. Occasionally this will cause the OS to freeze, and the only solution is to reboot. That's the gist of it. I've tried all sorts of things to remedy this. The only thing that seems to have worked is replacing my Intel SSD with a Seagate HDD. But I'd like to keep the Intel SSD if possible. Please let me know what to try, and I'll let you know if I've done it, or give it a go. I have the latest firmware installed on the SSD, the Intel Rapid Storage Technology installed, and the SSD Toolbox shows no errors. Here are the specs of my machine:
  • Windows 7 Ultimate 64-bit SP1 (clean install)
  • ASUS P6T Motherboard (latest 1408 BIOS)
  • Intel Core i7-920 Bloomfield 2.66GHz Quad-Core Processor
  • CORSAIR XMS3 6GB (3 x 2GB) 240-Pin DDR3 1600 (PC3 12800) Triple Channel Kit TR3X6G1600C9
  • EVGA 512-P3-N954-TR GeForce 9500 GT 512MB PCI Express 2.0 x16 Video Card (latest nVidia drivers)
  • Intel X25-M Mainstream SSDSA2M080G2XXX 2.5" 80GB SATA II MLC Internal Solid State Drive (SSD)
  • LG DVD Burner Black SATA Model GH22NS50

Any help would be greatly appreciated.
13 REPLIES 13

idata
Esteemed Contributor III

Intermittent issues like these are the worst to debug...

Did you perform a Secure Erase of the SSD before the fresh install?

Does running storage benchmarks generate these problems?

idata
Esteemed Contributor III

One of the things I tried was installing my OS on another hard drive, Secure Erasing the SSD, and then reinstalling the OS back onto the SSD. Still had random hanging under Windows 7.

I tried running several diagnostic/benchmark tools, and none of them generated any sort of error.

idata
Esteemed Contributor III

If you are overclocking you could try ease up a bit.

You could try test your RAM, I've seen flakey RAM behave like that.

Run the Full DIagnostic Scan from the Intel SSD Toolbox.

idata
Esteemed Contributor III

I'm not overclocking. I've tested the RAM, and it's ok. I've also run a diagnostic with the Toolbox, with no errors.