10-26-2009 12:10 PM
Just did the firmware update and it hosed my Windows 7 installation. The updater showed a successful firware update. Initially the computer booted just fine, but once I was within Windows it installed some drivers and asked for a reboot. That's when the trouble started. Now the drive won't boot Windows 7 anymore. I don't know if it's a Dell problem or Intel problem. The Dell BIOS claims a SMART error. I have a Dell XPS 8000.
10-27-2009 09:21 AM
Anyone gotten an RMA from Intel yet? I'm waiting for some lady to call me back. I have a case number now.
10-27-2009 09:35 AM
I have a case number and I'm expecting a call later today. I'm still within 30 days of buying it and will make a decision to RMA it back to the place of purchase or RMA it to Intel later this week if there's no fix. Here's some additional info if it helps anyone:
I'm using Windows 7 64bit, EVGA X58 E758 motherboard, X25-M G2 80gb SSD (Version: E65910-308) and NO RAID setup.
10-27-2009 11:20 AM
Its unfortunate that many of you guys are having issues after the firmware update, fortunately everything went smoothly for me (thank GOD because I'd be very bummed if I had these problems)! When I first installed the drive I set BIOS to "Enhanced IDE" and that is what I used when I installed W7 64-Bit. After W7 was installed I loaded the Intel chipset drivers, once those were loaded I decided I wanted to run the drive in "AHCI Mode". For this to work properly you need to enabled the AHCI driver (otherwise you'll get booting errors and misc.. issues). Many of you guys probably know this already but it took me multiple attempts before learning that the AHCI driver needed to be enabled before switching from "Enhanced/Compatiable IDE Mode" to "AHCI Mode"! If anyone wants to know how to easily and reliably enable the AHCI driver before switching to "AHCI Mode" in BIOS let me know and I'll PM you the instructions.
So before I updated the firmware I was running the drive in "AHCI Mode" with no problems. I downloaded the Intel FW Update utility .iso file, burned it to CD, and then reboot the computer with the disk in the drive. Once the PC rebooted I went into BIOS, changed "AHCI Mode" to "Compatibility IDE Mode", changed the boot order so my PC would boot off the optical drive, ran the update utility, ran the utility again to verify the update was successful, rebooted and went back into BIOS, changed "Compatibility IDE Mode" back to "AHCI Mode", changed the boot order back so that the PC would boot from my Intel SSD, and rebooted once again.
Then once the computer booted back into W7 I got the same message most of you guys did (saying there was new hardware and that I needed to reboot). I manually rebooted and thankfully everything worked just fine? Initially I thought it must have been user error causing all of these problems because there wasn't any rhyme or reason to the problems. However there are simply too many people having these "Issues" that it could be caused by user error right? In that regard I can't figure out what is actually causing these issues to happen since its only happening in certain cases (even though people are essentially using the same Intel SSD drives with the same firmware)?
Its now been about 24hrs since I flashed my SSD's firmware and I've rebooted 6-8 times with no issues. I've also run Intels SSD Optimizer multiple times (both manually and via the schedule) and its worked (or at least seemed to work without issue)? I'm not knowledgable enough to know if TRIM is actually working now except that Intels Toolbox software seems to be working fine? The real test will happen when I reformat soon without running a Secure Erase with HDD Erase 3.3, a reformat is supposed to enabled the TRIM command during the reformat and return out SSD's back to their "new" state?
I wish everyone luck with the problems they have been having since the firmware update, hopefully its something simple that can be worked out? Please keep us updated with your progress guys!
10-27-2009 05:28 PM
Exactly the same scenario here, everything run just fine.
I updated the fw in legacy-ide mode.
I switched to ahci mode after.
OS : Win7 x64.
NB : The MBR is not on my SSD despite this is my system disk.
10-27-2009 06:07 PM
To add another datapoint:
Success here.
ASUS P6T V1
Win7 x64 Ult, retail
Followed instructions to the letter
I have a raid 1 array, a raptor and a 80GB G2 on the controller.
I flashed in IDE Compatability mode, then switched back to Raid to boot.
I got "please reboot" message, I did. Everything has been fine for 24 hours.
I also ran the trim sweep command a single time.
I have not installed the Matrix drivers.