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Problem - "IRST Err - Download IRST 10.5 or above" on new desktop with 60GB Corsair Force 3 SATA 3 SSD

idata
Esteemed Contributor III

I need help solving a problem with firmware, software and/or hardware.

On new desktop from ibuypower, when Windows 7 Pro comes up, popup labeled "IRST Error" says "Install IRST 10.5 or above."

In system tray, there is a green checkmark by IRST saying system is functioning normally, but that does not confirm IRST is using the 60GB SSD correctly.

The IRST system report seems to show 10.6.0.1002 is already installed. Either Intel or the computer refuse to intall 10.6.0.1022. I've tried it repeatedly. It appears to install then tells me to reboot, but yet no update. Either way it is IRST 10.5 or above so the reason for the error is unknown.

The SSD is supposed to be 60GB Corsair F-series SATA3. Belarc Advisor, ASTRA32 do not tell me anything to confirm this, but Intel's IRST manager seems to confirm. I already know the system builders at Ibuypower installed the wrong DVD burner and the wrong RAM and don't know what else is screwed up.

http://www.corsair.com/ssd/force-series-3/force-series-3-60gb-sata-3-6gbps-solid-state-hard-drive.ht... http://www.corsair.com/ssd/force-ser...ard-drive.html

System Report

System Information

OS name: Microsoft Windows 7 Professional OS version: 6.1.7601 Service Pack 1 7601System name: OFFICE-PCSystem manufacturer: Gigabyte Technology Co., Ltd.System model: Z68X-UD4-B3Processor: GenuineIntel Intel64 Family 6 Model 42 Stepping 7 3.701 GHzBIOS: Award Software International, Inc., F6

Intel® Rapid Storage Technology

Kit installed: 10.6.0.1002User interface version: 10.6.0.1002Language: English (United States)Intel RAID controller: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID ControllerNumber of SATA ports: 6RAID option ROM version: 10.5.0.1034Driver version: 10.6.0.1002ISDI version: 10.6.0.1002

Device Information

Name: Array_0000Size: 56 GBAvailable space: 0 GBDisk data cache: EnabledNumber of volumes: 1Volume member: Volume_0000Number of disks: 1Array disk: 11246518000007435830

Name: Volume_0000

Status: NormalType: RAID 0Usage: Cache volumeSize: 56 GBData stripe size: 128 KBWrite-back cache: DisabledPhysical sector size: 512 BytesLogical sector size: 512 BytesParent array: Array_0000Number of disks: 1Array disk: 11246518000007435830

Disk on port 0

Port location: InternalStatus: NormalType: Solid-state driveUsage: Cache deviceSize: 56 GBSerial number: 11246518000007435830Model: Corsair Force 3 SSDFirmware: 1.2Password protected: NoDisk data cache: EnabledNative command queuing: Yes SATA transfer rate: 6 Gb/sPhysical sector size: 512 BytesLogical sector size: 512 Bytes

Disk on port 1

Port location: InternalStatus: NormalType: Hard diskUsage: Accelerated diskAcceleration mode: EnhancedSize: 1.8 TBSerial number: MN1220F31NS29DModel: Hitachi HDS723020BLA642Firmware: MN6OA5C0System disk: Yes Password protected: NoDisk data cache: EnabledNative command queuing: Yes SATA transfer rate: 6 Gb/sPhysical sector size: 512 BytesLogical sector size: 512 Bytes

Disk on port 5

Port location: InternalStatus: NormalType: Solid-state driveUsage: UnknownSize: 0 GBSerial number: Model: Optiarc DVD RW AD-7260SFirmware: 1.03System disk: NoPassword protected: NoDisk data cache: DisabledNative command queuing: NoSATA transfer rate: 1.5 Gb/sPhysical sector size: 0 BytesLogical sector size: 0 Bytes

Empty port

Port: 2Port location: Internal

Empty port

Port: 3Port location: Internal

Empty port

Port: 4Port location: Internal

Please let me know if you know the solution to the problem.

1 REPLY 1

MBall5
Contributor

Sorry this is the Intel Solid state drive community, I suggest you to contact Corsair for further assistance on this issue.