04-26-2012 07:10 AM
Hello,
When I install the Intel Matrix Storage Manager version 8.9.0.1023 downloaded from the website, I noticed that windows update does not work properly.The hard drive is in AHCI in the BIOS
If I search update, a window informs me that the update can not be made because the service is stopped.
I checked the services, and the following services are started:
- Windows update - Transfer Service Background IntelligentI tried restarting the services, and the result is the same.
I uninstalled Intel Matrix Storage Manager and windows update works again.
How to run Windows Update when Matrix storage manager is installed?
Here's my setup:
-------------------------------------------------- -----------------------------motherboard: GIGABYTE
Model Name: GA-EP45-DS4 (rev. 1.0) -------------------------- Rev. Motherboard: 1.0 Ver. BIOS: F4 -------------------------------------------------- ----------------------------- VGA Brand: Asus Model: GTS450 CPU Brand: Intel Model: Q8400 Speed: 2.66 OS: Win 7 64-bit SP1 Brand of Memory: Kingston Type: DDRII Memory Size: 2048 Speed: 800 Power: 480 W - Seagate ST1000FM003-9YN162 1TB - AHCI enabled in the bios ************************************************** ******** thank you for your helpcordially
03-18-2013 09:17 AM
On this case the recommendation will be to contact the OEM manufacturer for further assistance since the issue is not related with Solid State Drives and you have a third party motherboard.