Error: RAID array detected... Intel SSD Toolbox

[idata]

I Just installed my new Intel SSD 520 Series 480GB Drive (SSDSC2CW480A310) and installed the Intel SSD ToolBox. When I run the SSD Optimizer I recieve the following Error: "Error: RAID array detected. If RAID array not present, reboot and try again". My system is as follows:

Lenovo 4270CTO BIOS: 8BET55WW (1.35 )

Intel(R) Core(TM) i7-2960XM CPU @ 2.70GHz

SSD: INTEL SSDSC2CW480A3 Firmware 400i

Intel(R) HD Graphics Family 3.76 GB

NVIDIA Quadro 2000M

Microsoft Windows 7 Professional (64-bit) SP1

32GB DDR3-SDRAM (1333 MHz)

I do not have a RAID configuration.

Thanks -

[idata]

Strange and then maybe not, laptops can have all kinds of odd SATA issues.

Actually, your issue is known to exist on another laptop, a Dell. That is documented in the Toobox Installation Guide, here:

http://downloadmirror.intel.com/18455/a08/Multi-Language_Installation_Guide.pdf http://downloadmirror.intel.com/18455/a08/Multi-Language_Installation_Guide.pdf

Have you asked Lenovo about this problem? Can you get into your laptops BIOS and see what the SATA configuration is? I assume you tried to reboot, but nothing changed?

[idata]

add to the list an HP pvilion g7-1219wm. same thing happening with my series 320 120gb...

[idata]

joe, Sorry to hear that. In other words, you cannot use the Toolbox functions usually available for a single SSD?

In case you don't know, the Toolbox does not offer its usually functions to SSDs in a RAID array, even if they are Intel SSDs. Simply having the SATA mode set to RAID does not cause this, since single (non-RAID array member) Intel SSDs will have all the Toolbox options available to them, they are basically operating in AHCI mode.

Whatever way the Toolbox determines a SSDs configuration, is apparently failing in your case, and for the OP too. Perhaps a protocol not being adhered to, or data missing or corrupted, is causing your issue. Not that you have done that.

If your SSD is connected to a SATA chipset other than an Intel, that usually causes the SSD to be undetected by the Toolbox.

[idata]

thanks for the info parsec. my laptop has only one drive, and that's the ssd (well, it's also got a card reader and an external usb mechanical storage drive connected, but that shouldn't make a difference). this drive was formerly in a self-built desktop pc and had no difficulty, but the toolbox was an older version. this is occurring with ver 3.0.3 of the toolbox, so I may try an older version and see what happens.