cancel
Showing results for 
Search instead for 
Did you mean: 

320 / 600 GB in Proliant DL380/G7 - shows as overheating

idata
Esteemed Contributor III

Just installed 5 of these in a RAID configuration on a test server. Working perfectly, except:

The server is reporting that the drives are overheating (they're not). It appears that possibly I can turn OFF DIPM on these drives and the SMART info will be reported correctly.

How do I do that?

FYI, running windows 2008 r2

Thanks,

Rob

46 REPLIES 46

idata
Esteemed Contributor III

Sorry to say, I don't know what did it. Nothing in their release notes (at least that I saw) made me expect that this problem was addressed, so I simply upgraded all of those pieces at once.

If I were to guess, it would be the array controller related upgrades.

And, again, I'm not entirely sure it's fixed, just not getting the alerts . It could be something else happened during the upgrade that I haven't found yet.

Rob

idata
Esteemed Contributor III

Did you by the way installs the HP tools ?

I just upgraded a server (Proliant DL380 G7), both firmware and HP tools. I still have the problem.

My own Proliant show wrong temperatures informations only after the HP monitoring tools are started.

idata
Esteemed Contributor III

Hello,

I found this thread because I have the same problem with a DL385G7 and OCZ Vertex2. Here the iLO shows -6°C for the SSDs and turns the fans on full power. Did also all possible updates, but nothing changed. HP support has at the moment no solution and gave me not so much hope that they will solve it because of no original HP parts ...

If someone has another idea to solve this - it would be very welcome ...

Regards, Frank

idata
Esteemed Contributor III

I can confirm that this has *NOT* been fixed by recent HP firmware. I tried adding an Intel 510 120GB SSD to my ProLiant DL380 G7 with all current firmware. The backplane reported 250C, the BIOS then set fans to maximum and the over-temperature protection method kicked in and shut down the server.

To add insult to injury, swapping out the DVD-ROM drive for the SSD resulted in DL380 G7 hanging on startup, with no opportunity to get into the BIOS 😞

I'm currently investigating adding a PCIe eSATA card into the server to see if this will allow me to hook up the Intel 510. All I want to do is a proof of concept to demonstrate performance increase on a pathological database workload so I can justify paying through the nose for the ridiculously priced HP SSDs. Might end up not bothering with multiple HP SSDs and go for a single ioDrive - same price as one HP SSD but with 10x the IOPS performance.

idata
Esteemed Contributor III

Just to add at data point - an ML350 G6 with current firmware is more than happy to talk to the Intel 510 SSD without any thermal/fan issue.

Didn't bother with the PCIe eSATA card - the Intel 510 is staying in the ML350 G6 where it will be joined by a friend 🙂