Windows 10 Disk 600p Heavy Disk Queuing Issues

[JLock2]

I'm having some quite heavy disk queuing issues with my new 600p under Windows 10 Pro OEM.

Scenario 1:

- Running World of Warcraft in quite high settings

- Streaming FRAPS at 60fps in 2k res to disk (usually runs between 70-130mb/s)

- Once the file has hit around 16GB the issue arises

Scenario 2:

- Running Intel SSD Toolbox Full Diagnostic Scan (no errors from the scan)

Both Scenarios:

- Drive is primary disk

- No memory paging enabled

- No other applications running

- Bog standard install of Windows 10

System specifications:

- Intel m.2 600p 512GB

- Intel Core i7 6800k - Overclocked by 17% running at approximately 4Ghz

- Asus X99-A II, Intel X99

- 32GB (4x8GB) Corsair DDR4 PC4-25600 (3200) - Clocked at 2800

- NVIDIA GTX 1080

- 850W EVGA BQ, 80 PLUS Bronze

System Information:

- Microsoft Windows 10 Pro (Version 10.0.14393)

- Standard SATA AHCI Controller Driver 10.0.14393.206

- Microsoft Storage Spaces Controller 10.0.14393.351

- Standard NVM Express Controller 10.0.14393.206

System Tuner:

- No ready boost

- No Defragmenter- Superfetch/Prefetch - Feature is optimized

Drive Details:

- PCI + Subsystem Vendor: 8086

- Serial Number: Available if required

- Model Number: INTEL SSDPEKKW512G7

- Firmware Revision: PSF100C

- ... More available if required

I've spent most of tonight trying to diagnose the issue with little avail. I've spent about 5 hours Googling around and everything others have mentioned has simply not worked for me.

Side note: I'm a software engineer so if you need anything more technical please ask.

Thanks,

James

[idata]

Hello JamesTheMage,

Thank you for your post.

We understand you're experiencing some severe performance drops on your Intel® SSD 600p Series while gaming. In order to give you a better response, we would like to review your issue together with our engineering team.

For the time being, let's make sure that you're using the latest BIOS and Chipset Drivers for you motherboard:

- https://www.asus.com/us/Motherboards/X99-A-II/HelpDesk_Download/ ASUS® X99-A II* Downloads.

Note: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.

If we require any aditional information, or once we have some troubleshooting steps for you, we will let you know.

Best regards,

Carlos A.

[JLock2]

Hey Carlos,

First off, thanks for getting back to me. Secondly, this is still an ongoing issue unfortunately. What I have tried is the following:

• Updated the BIOS to 1401
• Updated all possible Intel chipset and controller drivers
• Tested some variant BIOS settings
• Completely reset the BIOS
• Re-seated the drive
• Monitored Event Viewer for any application or system issues (nothing found)
• Tested streaming to a spare SATA SSD I had lying around (no issues)

Here's my drivers for my controllers and drive:

Standard SATA AHCI Controller

----

Device PCI\VEN_8086&DEV_8D62&SUBSYS_86001043&REV_05\3&11583659&0&8C was configured.

Driver Name: mshdc.inf

Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}

Driver Date: 06/21/2006

Driver Version: 10.0.14393.206

Driver Provider: Microsoft

Driver Section: msahci_Inst

Driver Rank: 0xFF2005

Matching Device Id: PCI\CC_010601

Outranked Drivers:

Device Updated: false

Parent Device: ACPI\PNP0A08\0

Microsoft Storage Spaces Controller

---

Device ROOT\SPACEPORT\0000 was configured.

Driver Name: spaceport.inf

Class Guid: {4D36E97B-E325-11CE-BFC1-08002BE10318}

Driver Date: 06/21/2006

Driver Version: 10.0.14393.0

Driver Provider: Microsoft

Driver Section: Spaceport_Install

Driver Rank: 0xFF0000

Matching Device Id: Root\Spaceport

Outranked Drivers:

Device Updated: false

Parent Device: HTREE\ROOT\0

Standard NVM Express Controller Properties

---

Device PCI\VEN_8086&DEV_F1A5&SUBSYS_390A8086&REV_03\4&5533925&0&0009 was configured.

Driver Name: stornvme.inf

Class Guid: {4D36E97B-E325-11CE-BFC1-08002BE10318}

Driver Date: 06/21/2006

Driver Version: 10.0.14393.0

Driver Provider: Microsoft

Driver Section: Stornvme_Inst

Driver Rank: 0xFF2005

Matching Device Id: PCI\CC_010802

Outranked Drivers:

Device Updated: false

Parent Device: PCI\VEN_8086&DEV_6F03&SUBSYS_00008086&REV_01\3&11583659&0&09

INTEL SSDPEKKW512G7

---

Device SCSI\Disk&Ven_NVMe&Prod_INTEL_SSDPEKKW51\5&16ef7785&0&000000 was configured.

Driver Name: disk.inf

Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}

Driver Date: 06/21/2006

Driver Version: 10.0.14393.0

Driver Provider: Microsoft

Driver Section: disk_install.NT

Driver Rank: 0xFF0005

Matching Device Id: GenDisk

Outranked Drivers:

Device Updated: false

Parent Device: PCI\VEN_8086&DEV_F1A5&SUBSYS_390A8086&REV_03\4&5533925&0&0009

Attached is the replicated issue continuing.

Anything else you can suggest?

[idata]

JamesTheMage,

Thank you for all this information, it will definitely help us get to the root of the problem.One more thing, would it be possible for you to provide us the SMART details from the Intel® SSD Toolbox? The export option is found at the bottom right from the main screen.Best regards,Carlos A.

[JLock2]

Hey Carlos,

Please see attached.

Thanks