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- Re: Will the drive, for example SSDPEDKE020T701, w...
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11-04-2019 11:46 PM
My client has an hp server and wants to buy an intel SSD for it. I must have confirmed compatibility.
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11-05-2019 07:55 PM
Hello JBory,
Thank you for contacting Intel® Memory & Storage Support.
As we understand, you need assistance regarding your customer HP server with your Intel® SSD DC P4600 Series. If we infer correctly, we will appreciate it if you can provide us with your system configuration including manufacturer, model and part number of all your system components and a copy of the SSU logs to try to have a better understanding of the system configuration.
1- Go to https://downloadcenter.intel.com/download/25293/ and download the software.
2- When finished downloading it, open it.
3- Attach the file obtained to your reply post.
Our SSDs PCI 3.1 will normally work with the PCI 3.0 but we cannot assure you compatibility since that is more related to the motherboard design that to the drive itself.
We advise you to contact the system OEM (original equipment manufacturer) in your case HP to check the list of tested and compatible hardware for your Server system.
We will be looking forward to your reply.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel
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11-18-2019 04:39 PM
Hello JBory,
We have not heard from you since your reply post 10 days ago, please, let us know if you need further assistance related to the Intel® SSD DC P4600 Series. We will be looking forward to your reply.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel
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11-18-2019 11:49 PM
Intel and HP do not know if this equipment is compatible. I gave up my purchase.
*Post edited to remove personal information*
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11-19-2019 06:31 PM
Hello JBory,
Thank you for your reply.
As mentioned in our previous post; Our SSDs PCI 3.1 will normally work with the PCI 3.0 but we cannot assure you compatibility since that is more related to the motherboard design that to the drive itself.
We advise you to contact the system OEM (original equipment manufacturer) in your case HPE and insist on receiving a list compatible and tested hardware for your Server system.
We hope you find this information helpful.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel
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11-22-2019 04:38 PM
Hello JBory,
We were reviewing your community post and we would like to know if you need further assistance with your Intel® SSD DC P4600 Series or if we can close this community thread.
We will be looking forward to your reply.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel
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11-22-2019 10:49 PM
Please close thread.
*Post edited to remove personal information*
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