09-10-2019 03:14 PM
09-23-2019 04:58 PM
Thank you for the data provided, PLenl.
Everything seems to be fine, not an OEM drive.
Please use the following command to attempt to update the firmware on the drive:
isdct.exe load -intelssd 2
It has to be done with admin rights on the command prompt. The drive cannot be on a RAID array
This is the tool you should have installed in order to do that command: https://downloadcenter.intel.com/download/28999/Intel-SSD-Data-Center-Tool-Intel-SSD-DCT-?product=87...
Please let me know if you are able to update it and the version that it is updated to.
09-25-2019 08:18 PM
Hello, PLenl.
This is to verify if you were able to proceed with the firmware update with my last recommendations.
Regards,
Esteban C
Intel Customer Support Technician
A Contingent Worker at Intel
09-27-2019 05:03 PM
PLenl,
I was checking your post and wondered if you had the chance to perform the firmware update and how it went.
Hope I can hear from you soon.
Regards,
Esteban C
Intel Customer Support Technician
A Contingent Worker at Intel
09-28-2019 12:32 PM
@Esteban_Intel thanks, we are planing to do the firmware opdate at the moment - i think i will need a weekend to see if it worked. Ill get back to you. KR Peter
09-30-2019 06:27 PM
Thank you for the answer, PLenl
I will keep an eye on this matter and check back with you in a week (10/7/2019)