SSDSC2BP480G4 not seen by isdct

[JGood6]

I have an SSDSC2BP480G4 and an SSDSC2BB480G4 in the same server. I am trying to create a mirror but am getting an error.

The sector size on the BP480G4 is 512 and the BB480G4 is 4096.

I've ran the isdct and it only shows the BB480G4, nothing shows up for the BP480G4.

This is the output from isdtc show -intelssd:

C:\isdct>isdct show -intelssd

- IntelSSD BTWL404501E5480QGN -

DeviceStatus: Healthy

Firmware: D2010370

FirmwareUpdateAvailable: The selected Intel SSD contains current firmware as of

this tool release.

ModelNumber: INTEL SSDSC2BB480G4

ProductFamily: Intel SSD DC S3500 Series

SerialNumber: BTWL404501E5480QGN

Index: 0

DevicePath: \\\\.\\PHYSICALDRIVE0

Bootloader: Property does not exist.

I need to run the isdtc util on the BP480G4 to change it's sector size to 4096 so I can create this mirror.

I've attached the drive info for both drives.

How can I make the BP480G4 show up so I can use the isdtc util on it?

Thanks in advance.

Jg00d3

[jbenavides]

Hello jg00d3,

The drive model SSDSC2BP480G4 is an Intel® SSD 730 Series, this is an enthusiast consumer type SSD. Intel® SSD Data Center Tool does not recognize End User models like the 730 series.

The Intel® SSD 730 Series have enhanced performance and reliability, however, Advanced format and other Data Center features are not supported by this drive. The SSDSC2BB480G4 model is an Intel® Solid-State Drive DC S3500 Series and has full support for ISDCT and advanced format.

In order for the drives to have the same sector size, you can change the physical sector size on the S3500 to 512B using Data Center Tool, and then create the RAID array. Or, you could use another Intel® Solid-State Drive DC S3500 Series in the RAID array to match the other one you already have.

[JGood6]

Jonathan,

Thanks so much for the reply. do you know if the SSDSC2BF480H501 has full support for the ISDCT and advance format features? Is it comparable to the Intel SSD 730 series?

Thanks,

jg00d3

[jbenavides]

Hello jg00d3,

The SSDSC2BF480H501 is an Intel® SSD Pro 2500 Series, it is not supported by ISDCT, and does not allow advanced formatting either; in this aspect, it is comparable to the SSD 730. The Intel® SSD Professional Family has additional security capabilities required for enterprise level encryption.

Only the http://ark.intel.com/# @SolidStateDrives Intel® Data Center SSD Family support configuration with https://downloadcenter.intel.com/download/23931/Intel-Solid-State-Drive-Data-Center-Tool Intel® SSD Data Center Tool and the advanced features you mentioned.

[JGood6]

Hello again jonathan_intel,

We ordered another drive that was supposed to be the same exact model and installed it.

Here are the results of the isdct.exe show -a -intelssd:

- IntelSSD BTWL404501E5480QGN -

ControllerDescription: @oem1.inf,%pci\\ven_8086&dev_1d02.devicedesc%;Intel(R) C600/X79 series chipset 6-Port SATA AHCI Controller - 1D02

ControllerIDEMode: False

ControllerManufacturer: @oem1.inf,%intel%;Intel

ControllerService: storahci

DevicePath: \\\\.\\PHYSICALDRIVE0

DeviceStatus: Healthy

DriverDescription: Intel(R) C600/X79 series chipset 6-Port SATA AHCI Controller - 1D02

DriverMajorVersion: 9

DriverManufacturer: Intel

DriverMinorVersion: 2

EnduranceAnalyzer: 233.31 Years

ErrorString:

Firmware: D2010370

FirmwareUpdateAvailable: The selected Intel SSD contains current firmware as of this tool release.

IEEE1667Supported: False

Index: 0

ProductFamily: Intel SSD DC S3500 Series

MaximumLBA: 937703087

ModelNumber: INTEL SSDSC2BB480G4

NativeMaxLBA: 937703087

PhyConfig: 0 (Default Enterprise Settings)

PhysicalSectorSize: 4096

PhysicalSize: 480103981056

PhySpeed: 6.0 Gbs

PLITestTimeInterval: 10080 minute(s)

PowerGovernorAveragePower: 8500 Milliwatts

PowerGovernorBurstPower: 9500 Milliwatts

PowerGovernorMode: 0 (Unconstrained. Limited by maximum budget)

RAIDMember: False

ReadErrorRecoveryTimer: 0

SataGen1: True

SataGen2: True

SataGen3: True

SataNegotiatedSpeed: 6.0 Gbs

SectorSize: 512

SecurityEnabled: False

SecurityFrozen: True

SecurityLocked: False

SerialNumber: BTWL404501E5480QGN

SMARTEnabled: True

SSCEnabled: False

SystemTrimEnabled: True

TempLoggingInterval: 1 minute(s)

TrimSupported: True

WriteCacheEnabled: True

WriteCacheState: 1

WriteCacheSupported: True

WriteErrorRecoveryTimer: 0

- IntelSSD BTWL407509YK480QGN -

ControllerDescription: @oem1.inf,%pci\\ven_8086&dev_1d02.devicedesc%;Intel(R) C600/X79 series chipset 6-Port SATA AHCI Controller - 1D02

ControllerIDEMode: False

ControllerManufacturer: @oem1.inf,%intel%;Intel

ControllerService: storahci

DevicePath: \\\\.\\PHYSICALDRIVE5

DeviceStatus: Healthy

DriverDescription: Intel(R) C600/X79 series chipset 6-Port SATA AHCI Controller - 1D02

DriverMajorVersion: 9

DriverManufacturer: Intel

DriverMinorVersion: 2

EnduranceAnalyzer: Note: Workload did not induce any wear on the drive. Expected life calculation is invalid. Ensure that workloads run for an hour or more for valid calculations.

ErrorString:

Firmware: 4IWVHPG0

FirmwareUpdateAvailable: Please contact your Intel representative about firmware update for this drive.

IEEE1667Supported: False

Index: 1

ProductFamily: Intel SSD DC S3500 Series

MaximumLBA: 937703087

ModelNumber: VK0480GDJXV

NativeMaxLBA: 937703087

PhyConfig: 0 (Default Enterprise Settings)

PhysicalSectorSize: Write SMART Log command failed.

PhysicalSize: 480103981056

PhySpeed: 3.0 Gbs

PLITestTimeInterval: 10080 minute(s)

PowerGovernorAveragePower: 8500 Milliwatts

PowerGovernorBurstPower: 9500 Milliwatts

PowerGovernorMode: 0 (Unconstrained. Limited by maximum budget)

RAIDMember: False

ReadErrorRecoveryTimer: 0

SataGen1: True

SataGen2: True

SataGen3: True

SataNegotiatedSpeed: 3.0 Gbs

SectorSize: 512

SecurityEnabled: False

SecurityFrozen: False

SecurityLocked: False

SerialNumber: BTWL407509YK480QGN

SMARTEnabled: True

SSCEnabled: True

SystemTrimEnabled: True

TempLoggingInterval: 1 minute(s)

TrimSupported: True

WriteCacheEnabled: True

WriteCacheState: 1

WriteCacheSupported: True

WriteErrorRecoveryTimer: 0

I bolded the important details. The new drive shows a different model number, it also shows as 3.0 Gbs instead of 6.0 Gbs, and it's PhysicalSectorSize says "Write SMART Log command failed"...

I still can't created a mirror w/ this new drive, can you help me to understand what is wrong here, why the speed difference, they appear to be on the same controller, and why the PhysicalSectorSize failed mesage?

Thanks,

Jg00d3.