03-18-2020 09:07 AM
03-18-2020 11:11 PM
Hello, YOH001.
Thank you for contacting the Intel Community Support.
I checked your ticket regarding the firmware downgrade for the S4510, I will be glad to assist you.
Changing the firmware of the SSD to one of its previous versions is not possible, our tools provide you with the option to perform the firmware update to the latest version available for that specific tool release.
Are you experiencing any particular problems with the latest firmware version?
Let me know.
Regards,
Bruce C.
Intel Customer Support Technician
A Contingent Worker at Intel
03-23-2020 05:07 PM
Hello, YOH001.
I wanted to follow up on your thread to check if you have additional questions.
If I can help you with anything else, please let me know.
Regards,
Bruce C.
Intel Customer Support Technician
A Contingent Worker at Intel
03-26-2020 07:22 PM
Hello, YOH001.
This message is to follow up on your ticket regarding the firmware downgrade.
Since the firmware cannot be changed back to the previous version, I wanted to know if you were having problems with the latest one.
I will proceed to close the ticket after trying to follow up, if you need assistance from Intel in the future, you can always contact us back.
Best regards,
Bruce C.
Intel Customer Support Technician
A Contingent Worker at Intel