SSD CD S4500 NOS - how much estimated life remaining?

[AlyBallybee]

I've just bought a couple of new old stock S4500 SSDs. I checked with the seller if they were indeed new and had zero wear. This was agreed. And the drives arrived in sealed bags.

But when added to an Unraid array - the SMART reporting seemed to indicate the drive was not new. 

9 Power_On_Hours -O--CK 100 100 000 - 14020
12 Power_Cycle_Count -O--CK 100 100 000 - 22

225 Host_Writes_32MiB -O--CK 100 100 000 - 5437621
226 Workld_Media_Wear_Indic -O--CK 100 100 000 - 14704
227 Workld_Host_Reads_Perc -O--CK 100 100 000 - 68
228 Workload_Minutes -O--CK 100 100 000 - 841132
232 Available_Reservd_Space PO--CK 100 100 010 - 0
233 Media_Wearout_Indicator -O--CK 086 086 000 - 0
234 Thermal_Throttle_Status -O--CK 100 100 000 - 0/0
241 Host_Writes_32MiB -O--CK 100 100 000 - 5437621
242 Host_Reads_32MiB -O--CK 100 100 000 - 11606213
243 NAND_Writes_32MiB -O--CK 100 100 000 - 13141685
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning

he first drive I have tested with the Intel Memory and Storage Tool indicates an Estimated Life Remaining of 86%

Is there any way I am reading this wrong and the drive is new?  Or is it just a second hand drive?

Thanks,

Aly

[JosafathB_Intel]

Hello AlyBallybee,

Thank you for contacting Intel® Memory and Storage support.

As we understand, you need assistance with your Intel® SSD DC S4500 Series. If we inferred correctly, we would appreciate it if you can extract the SMART logs from your SSD. If you are using an adapter, we would appreciate it if you connect your SSD to the port on your motherboard and try to extract the following logs by using the Intel® Memory and Storage Tool:

https://downloadcenter.intel.com/download/29337/Intel-Memory-and-Storage-Tool-CLI-Command-Line-Inter...

-1. SMART attributes: intelmas show -smart -intelssd “SSD_index”.

-2. The SSD information using show -all command from Intel MAS CLI: intelmas show -all -intelssd “SSD_index”.

Replace the “SSD_index” with the actual index number of your SSD. A complete User Guide is available below.

User Guide:

https://downloadmirror.intel.com/30059/eng/Intel_Memory_And_Storage_Tool_CLI_User%20Guide-Public-342...

* Please review the Video on Intel® SSD Firmware Update and Health Monitoring Using Intel® Memory and Storage Tool (Intel® MAS) article (https://www.intel.com/content/www/us/en/support/articles/000057393/memory-and-storage.html) For further instructions on how to use this tool.

We will follow up with you again the next Tuesday, the 9th of March 2021, if we do not receive an answer from you. Please let me know if you would like to schedule a different date for the follow-up.

We will be looking forward to your reply, including the logs.

Best regards,

Josh B.

Intel® Customer Support Technician. 

[AlyBallybee]

Hi Josh,

Thanks for such a prompt response - I am attaching the show SMART log and the show all log from the intelmas tool.

Ta ABB

[JosafathB_Intel · Accepted solution]

Hello AlyBallybee,

Thank you for your reply and the information provided.

Based on the SMART logs you shared with us, we noticed the following:

1- The Power-On Hours Count value.

- 09 -

Action: Pass

Description: Power-On Hours Count

ID: 09

Normalized: 100

Raw: 14036

Status: 50

Threshold : 0

Worst: 100

This value translates to 584.83 days, meaning 1.60 years of continuous usage.

2- The Media Wearout Indicator value.

- E9 -

Action: Pass

Description: Media Wearout Indicator

ID: E9

Normalized: 86

Raw : 0

Status: 50

Threshold : 0

Worst: 86

This value indicates that the disk life will be at around 86% that is the value that you shared with us in your first post. This information confirms that you were correct with your previous calculations.

For further information on how to read the SMART values, please visit the Intel® SSD Data Center Family SMART Attributes article (https://www.intel.com/content/www/us/en/support/articles/000023512/memory-and-storage/data-center-ss...)

3- The next step will be to update your SSDs firmware as soon as possible since your drives do not have the latest available.

* Please review the Video on Intel® SSD Firmware Update and Health Monitoring Using Intel® Memory and Storage Tool (Intel® MAS) article (https://www.intel.com/content/www/us/en/support/articles/000057393/memory-and-storage.html) For further instructions on how to process the firmware update.

We will follow up with you again the next Tuesday, the 9th of March 2021, if we do not receive an answer from you. Please let me know if you would like to schedule a different date for the follow-up.

We will be looking forward to your reply, in case you need further assistance.

Best regards,

Josh B.

Intel® Customer Support Technician.