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S3700 Series 800GB with S.M.A.R.T.

New Contributor

Hi there!

I have two S3700 800GB and S.M.A.R.T. attributes monitoring (with smartctl in Linux, not SSD Toolbox). On both disks "Value" of 5th attribute (Reallocated_Sector_Ct) is 99, but in "Raw value" there are 1 on one disk and 0 on another. According to this pdf with specifications, quote: "Normalized value: beginning at 100, shows the percent remaining of allowable grown defect count". Smartctl database is updated. How can that be? Is this normal?

Thank you.


New Contributor II

Thanks for coming back to the community.

I understand Re-allocated Sector Count on Linux shows 99.

The raw count may be 99, but that's not enough to make a 1% change in the normalized value.

Please try to monitor the Reallocated Sectors Count and contact us for an RMA if it is steadily increasing by more than 3 errors per week. A sporadic increase (1 or 2 every couple of months) does not indicate a problem.

For customer support please go to:

If possible, please provide screen shots of the SSD toolbox; this will help us determine if same results are available with SSD toolbox.



Thank you for response!

Re-allocated Sector Count on Linux shows 1 on one disk and 0 on another, but normalized value is 99 on both. The question is how is that possible, that normalized value is 99 with 0 in raw value?

I'm afraid there's no opportunity to make screenshots with SSD toolbox - I don't have Windows and physical access to disks. But thank you for information about when increase of Re-allocated Sector Count becomes a problem. That information soothes