05-05-2014 07:34 AM
Got a brand new SSD DC S3500 Series 800 GB disk for my Macbook Pro in february 2014.
Last night it kicked the bucket after a forced power off - from 800 GB to 8,4 MB in 1 secs.
Now, since this bug has been around since 2011, has anyone found a way to recover any data from a drive that's been hit?
09-03-2014 12:52 PM
I am unable to secure erase it.
Can't set the password
09-05-2014 11:25 AM
If you are not able to remove/reset the password or secure erase the drive I believe the best option will be to contact your nearest http://www.intel.com/p/en_US/support/contactsupport Intel support team for you to request a warranty replacement.
09-05-2014 12:45 PM
I have sent SSD for warranty replacement. Warranty dept couldn't help as my SSD says Engineering Sample.
Please help
09-09-2014 11:05 AM
In this case I suggest you return it to the seller.
I am sorry for the inconvenience.
09-11-2014 01:22 PM
Seller is not helping since SSD was working and current release of firmware made it unusable.
Can you please find an alternate procedure to re-FLASH old working firmware from engineering development dept.