4 weeks ago - last edited a week ago
EDIT DEC-2-2024: If anyone else is having this issue, try removing the Solidigm driver (from all Solidigm devices) through "Device Manager", reboot & let the Windows default driver install, if you have no isssues under the Windows driver, then just use that driver.
For me, this process resulted in more than 10x improvement in random write speeds, and an end to the pausing phenomenon.
IF like me you experienced odd happenings after loading the Windows default driver: unable to attach files to email, email taking a LONG time to open, web pages taking minutes to load, etc.... then reinstall the Solidigm driver & reboot. For me, I had one or two minor things linger until I did an extra reboot.
However, the re-loaded Solidigm drivers do not represent much of an improvement over the 18 year old Windows NVMe driver.
CDM results for Windows 11 driver VS CDM results for Solidigm driver reload - best results in bold:
[Read] SEQ 1MiB (Q= 8, T= 1):7064.165 MB/s [ 6736.9 IOPS] < 1185.91 us> VS 7012.478 MB/s [ 6687.6 IOPS] < 1195.18 us>
RND 4KiB (Q= 32, T=16): 2088.919 MB/s [ 509990.0 IOPS] < 971.46 us> VS 2236.633 MB/s [ 546053.0 IOPS] < 936.75 us>
[Write] SEQ 1MiB (Q= 8, T= 1):2251.351 MB/s [ 2147.1 IOPS] < 3714.17 us> VS 2629.038 MB/s [ 2507.2 IOPS] < 3186.71 us>
RND 4KiB (Q= 32, T=16): 1419.572 MB/s [ 346575.2 IOPS] < 1455.20 us> VS 1315.498 MB/s [ 321166.5 IOPS] < 1530.87 us>
========================end edit======================
As can be seen by the CDM benchmark, my drive is performing very poorly. Any suggestions? I'm using the Solidigm drivers and I just went through and made sure that all drivers are current. If anything, I think updating drivers made it worse....
Here are the drive details:
System specs: Gigabyte Z690 Gaming X DDR4 motherboard * Intel i9-13900KS CPU with Kraken X63 AIO * WIN 11 PRO 64bit * MSI 4070 Ti Gaming X Trio GPU * Corsair Vengeance 64GB(4x16GB) RAM * Solidigm P44 Pro 2TB M.2 NVMe SSD (Win11 Pro) + Intel 665p 1TB M.2 NVMe (storage) + Samsung 990 Pro 2TB M.2 NVMe (storage) + Samsung 980 1TB M.2 NVMe (Ubuntu) * Seasonic Vertex GX-1200 1200W ATX 3.0 PSU * FANS: Bitfenix Spectre Pro 200mm front intake + 2x Noctua NF-A14 Industrial PPC 140mm exhaust on Kraken X63 radiator
Here's the empty Solidigm P44 Pro drive performance for comparison - very significant write performance difference between an empty drive and a less than 20% full drive:
3 weeks ago
A support ticket has already been created utilizing the Warranty lookup page - warranty valid through 2028. A case # was assigned, but I cannot login to the support site, and no email has been received to verify the ticket. Resubmitting ticket to include the case #
3 weeks ago
Dear chaosdsm,
Thank you for bringing this issue to our attention. We will try to use your email and create a case for you by ourselves to help deal with that issue.
Kind regards.
Gleb
Solidigm Customer Support
2 weeks ago
I'm working with support on this already, unfortunately, their solution has made my PC MUCH worse.
2 weeks ago
Dear chaosdsm,
We see in our system that your case is currently under investigation. Our support team is actively working on it, and we aim to provide a resolution soon.
Further investigation and conversation regarding your case will be conducted through the case you created. This will help streamline our communications and ensure we address your concerns effectively.
If you have any other questions or concerns please let us know.
Thank you for your cooperation.
Kind regards,
Gleb
Solidigm Customer Support