11-13-2019 02:12 AM
We have two ssd but we do not check warraty in the website: https://supporttickets.intel.com/
Please check hepl Us
Thanks,
Cung Lê
Solved! Go to Solution.
11-21-2019 06:39 PM
Hello Cle,
Thank you for your reply,
Based on the information you provided and the SSU logs you extracted from your SSDs, these drives do not seem to have any hardware issue and are running the latest version of the firmware as mentioned in our previous post.
The media Wear out is expected due to the amount of usage (reads and writes) that these drives have been exposed to.
If you insist on replacing your SSDs, we advise you to open a ticket with the technical support in charge of your geographical area by visiting:
https://www.intel.vn/content/www/vn/vi/support/contact-support.html#@15
https://www.intel.vn/content/www/vn/vi/support/contact-support/apac-contact.html
We hope you find this information helpful. Let us know if you need further assistance.
Best regards,
Josh B.
Intel Customer Support Technician
A Contingent Worker at Intel
11-22-2019 01:34 AM
hi ok Josh B, i will request link https://www.intel.vn/content/www/vn/vi/support/contact-support/apac-contact.html
Thanks you very much!