P44Pro driver detected a controller error on \Device\RaidPort0

[KingLu]

My P44PRO has experienced three instances of disk drops since June 2nd while playing Diablo 4. with this issues including stuttering every few seconds, while the game's displayed frame rate and latency appear normal.

I fixed it myself by force installing Micron NVMe driver v2.1.19.0 WHQL 64bit, after installing the new driver, all of the aforementioned issues have disappeared.

Please help to check this issues, thank you.

My system info:
OS: Windows 11 Pro 10.0.22621.1848 (Win11 22H2 2022 Update)
Processor: AMD Ryzen 9 7950X3D
MB: Asus ROG Crosshair X670E Extreme (BIOS 1415)
Memory: Acer Predator DDR5 6000 C30 16GB x4
GPU: Asus ROG-Strix-RTX4090-O24G-Gaming (Driver 536.23)
PSU: Asus ROG THOR 1000P2
SSD: Solidigm P44Pro 1T & 2TB with official latest version drivers.

[SolidigmGleb]

Dear jorj,

We are sorry that you have issues with our drives. We understand how frustrating it might be.  We would advise you to  keep your drive updated by Soldigm Synergy

If your issue persists you can create a ticket on the Solidigm Support hub as each case might require an individual solution.  

If you have any questions or concerns, please do not hesitate to contact us.

Kind regards,
Gleb
Solidigm Customer Support

[danielsilenti]

yes the error is this one in the photo. It happens with the driver released over a year ago and with the driver released a few weeks ago. It only works well with the driver from many years ago, or with the native windows driver.

The driver released weeks ago was supposed to solve this problem "as promised by support" but it didn't solve anything, and they didn't even notice that it still doesn't work

[SolidigmGleb]

Hello danielsilenti,

Thank you for sharing your feedback and the additional details. Regarding your comment that "they didn’t even notice that it still doesn’t work," please understand that issues can be individual and may not be common across all cases. As mentioned previously in the community forum, we are aware of the issue and are actively working on a resolution.

We appreciate your patience and understanding as we continue to address this. If you have any further information or questions, please let us know.

Best regards,

Gleb
Solidigm Customer Support.

[Lagoochu360]

Solidigm P44 Pro SSDs on Windows 11 24H2 hard crashes the PC system during use. Using the default Microsoft Stornvme driver or Solidigm Synergy driver will cause SSD timeouts in GPU Decompression Directstorage games such as Final Fantasy XVI & Ratchet Rift Apart which crashes the whole PC system. Switching to another SSD solves the issue.

Solidigm needs to issue a software update for their SSD or it is virtually unusable and people will not buy Solidigm SSDs again and instead buy from more reputable brands such as Samsung.

[SolidigmGleb]

Dear Lagoochu360,

Thank you for your feedback regarding the Solidigm P44 Pro SSD. We  apologize for the issues you've encountered.  

Based on the customer's statement, you already tried using the Microsoft (MS) driver, to ensure optimal performance, please update your drive using Solidigm Synergy if it was not done before. 

Should the problem continue, feel free to open a ticket at the Solidigm Support Hub for a tailored resolution to your specific issue.

If you have further questions or concerns, please contact us at any time.

Kind regards,
Gleb
Solidigm Customer Support