P44Pro driver detected a controller error on \Device\RaidPort0

[KingLu]

My P44PRO has experienced three instances of disk drops since June 2nd while playing Diablo 4. with this issues including stuttering every few seconds, while the game's displayed frame rate and latency appear normal.

I fixed it myself by force installing Micron NVMe driver v2.1.19.0 WHQL 64bit, after installing the new driver, all of the aforementioned issues have disappeared.

Please help to check this issues, thank you.

My system info:
OS: Windows 11 Pro 10.0.22621.1848 (Win11 22H2 2022 Update)
Processor: AMD Ryzen 9 7950X3D
MB: Asus ROG Crosshair X670E Extreme (BIOS 1415)
Memory: Acer Predator DDR5 6000 C30 16GB x4
GPU: Asus ROG-Strix-RTX4090-O24G-Gaming (Driver 536.23)
PSU: Asus ROG THOR 1000P2
SSD: Solidigm P44Pro 1T & 2TB with official latest version drivers.

[danielsilenti]

I kept 1 ssd drivers for testing.

if I use the native windows 10 driver there are no errors.
as soon as I change the drivers with version 2.2.0.1017 the error appears every second.
firmware 001c
The same behavior occurs by changing the motherboard.
So either all the ssds are defective and the problem can be seen with the 2.2.0.1017 drivers or the 2.2.0.1017 drivers are defective
Motherboards run at pcie 3.0 nvme speed

[KingLu]

I also kept one p44pro and waiting for official upadte.

The official technical support team has responded to me, stating that there is currently no solution available. The next response is scheduled for August 30th.

It has been two months already. and I find it hard to believe that they still haven't resolved this issue or even issued an official statement to address it.

[danielsilenti]

where can i find the latest driver that works?

thanks

[SolidigmYordan]

Hello KingLu,

Thank you for contacting Solidigm™ Support.

We appreciate the information and the feedback provided. We noticed that a support case has been created and it is currently being worked on by our support team. We will contact you via email as soon as we have an update or a resolution.

In the meantime, please let us know if you have any other questions.

Best regards,

Yordan
Solidigm Customer Support.

[Horus]

Support  is aware of this issue but is unwilling to resolve it. By replacing the driver, with micron, this error disappeared from the event viewer, but that doesn't mean the error is fixed because maybe the micron drivers don't report this error.

It's a real shame that S0lidigm ignores such an obvious problem.