07-02-2013 12:15 AM
Hi,
I bought new Intel SSD 520 180GB (upgrade my old Intel SSD 320 120GB) and used it with motherboard GIGABYTE 567A-UD5-B3.
After clear setup windows 7 professional 64bit Intel SSD ToolBox there was a warning "Drive health is degraded. Contact your reseller or local Intel representative for assistance" as the following enclosed images.
Please help me what can I do?
Solved! Go to Solution.
07-09-2013 11:08 AM
We have determined this issue is specifically related to the Intel® SSD Toolbox and the drives which ISN starts with EK are not properly identified by the software. The issue is purely cosmetic since there is no problem with the drives, they will operate properly. A new version of Intel® SSD Toolbox will be released soon and include a correction of this issue.
07-03-2013 08:59 AM
I would suggest you to make sure the Intel® SSD 520 is connected to the Intel® SATA controller chipset since the motherboard specifications indicate also a third party SATA/RAID controller.
Otherwise you may contact your local Intel(R) support team for further assistance.
http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport
07-05-2013 01:57 AM
Thnak for your answer bat i'm sure the Intel® SSD 520 is connected to the Intel® SATA controller.
07-09-2013 11:08 AM
We have determined this issue is specifically related to the Intel® SSD Toolbox and the drives which ISN starts with EK are not properly identified by the software. The issue is purely cosmetic since there is no problem with the drives, they will operate properly. A new version of Intel® SSD Toolbox will be released soon and include a correction of this issue.
07-10-2013 08:31 AM
I think this answer is satisfactory for me.
I'll check my drive again with the next version of the intel SSD toolbox.Thank you very much for the help.