my intel ssd model dc s3610 1.6 tb has a password that I did not set and was wondering how to remove it.

[DMaga2]

I tried to erase it from disk management but it didn't work. I also tried the intel ssd toolbox software to erase it but it didn't either. any help is much appreciated. thank you in advance

[AlHill · Accepted solution]

Sorry, if passwords were that easily removed or reset, they would not be of much value.

Take your SSD to the nearest recycling facility.

Doc

[Santiago_A_Inte]

Hi DMaga2,

Thank you for contacting Intel® SSD support group for assistance with your Intel® SSD DC S3610 Series 1.6TB, 2.5in SATA 6Gb/s, 20nm, MLC.

We have reviewed your inquiry and unfortunately, as indicated by community member Al.Hill, your unit can’t be restored; there’s no Master Key or any other kind of unlocking tool provided by Intel® for this purpose.

Best regards,

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation