06-10-2019 10:24 AM
Every time my Mac (Mojave 10.14.5) comes out of sleep I'm getting a kernel panic in IONVMeController.cpp:5334. The SSD is model SSDPEKNW020T8, formatted APFS (encrypted).
Is this a known issue?
Anonymous UUID: 3B5B6E57-B273-D021-163F-9707262B48A9
Mon Jun 10 11:50:26 2019
*** Panic Report ***
panic(cpu 6 caller 0xffffff7f98b3fc0c): nvme: "Fatal error occurred. CSTS=0xffffffff US[1]=0x0 US[0]=0x5 VID/DID=0xffffffff
. FW Revision=002C\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-387.260.15/IONVMeController.cpp:5334
Backtrace (CPU 6), Frame : Return Address
0xffffff81f4dfba70 : 0xffffff80151aea2d
0xffffff81f4dfbac0 : 0xffffff80152e9e95
0xffffff81f4dfbb00 : 0xffffff80152db70a
0xffffff81f4dfbb70 : 0xffffff801515bb40
0xffffff81f4dfbb90 : 0xffffff80151ae447
0xffffff81f4dfbcb0 : 0xffffff80151ae293
0xffffff81f4dfbd20 : 0xffffff7f98b3fc0c
0xffffff81f4dfbe80 : 0xffffff7f98b3fad6
0xffffff81f4dfbec0 : 0xffffff80151ed9b5
0xffffff81f4dfbf40 : 0xffffff80151ed555
0xffffff81f4dfbfa0 : 0xffffff801515b0ce
Kernel Extensions in backtrace:
com.apple.iokit.IONVMeFamily(2.1)[FAFF8EA6-B8EF-314D-886A-DEAB39FF3EA9]@0xffffff7f98b32000->0xffffff7f98b71fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[A367CF6B-B3EA-36FE-86E6-03B771CA8A69]@0xffffff7f96165000
dependency: com.apple.iokit.IOPCIFamily(2.9)[CC6A465F-5A24-304D-B9DF-8C27819CC214]@0xffffff7f95a95000
dependency: com.apple.driver.AppleEFINVRAM(2.1)[C3C74D36-E06B-3753-A373-5BC9D486DD9C]@0xffffff7f962a6000
dependency: com.apple.iokit.IOStorageFamily(2.1)[D43332F2-2D40-3DF1-8F77-D633BCDAE660]@0xffffff7f95dc2000
dependency: com.apple.iokit.IOReportFamily(47)[5772C11C-ED28-322A-910F-874583B23101]@0xffffff7f963f5000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
18F132
Kernel version:
Darwin Kernel Version 18.6.0: Thu Apr 25 23:16:27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64
Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851
Kernel slide: 0x0000000014e00000
Kernel text base: 0xffffff8015000000
__HIB text base: 0xffffff8014f00000
System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)
System uptime in nanoseconds: 5448660519094
last loaded kext at 1477543402100: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f99898000, size 32768)
last unloaded kext at 1599745635950: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f99898000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.fileutil 20.036.15
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.25.10
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 282.54
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.kext.AMDFramebuffer 2.0.9
com.apple.kext.AMDRadeonX4000 2.0.9
com.apple.driver.AppleGraphicsDevicePolicy 3.40.16
com.apple.AGDCPluginDisplayMetrics 3.40.16
com.apple.driver.AppleHV 1
com.apple.driver.AGDCBacklightControl 3.40.16
com.apple.driver.AppleIntelHD5000Graphics 12.0.9
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.12f1
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMCCSControl 1.5.9
com.apple.driver.eficheck 1
com.apple.driver.AppleMuxControl 3.40.16
com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.12f1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 212
com.apple.driver.AppleCameraInterface 6.8.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.kext.AMD7000Controller 2.0.9
com.apple.driver.AppleThunderboltIP 3.1.2
com.apple.driver.AppleIntelFramebufferAzul 12.0.9
com.apple.driver.AppleTopCaseHIDEventDriver 138.3
com.apple.driver.AppleUSBTopCaseDriver 138.3
com.apple.driver.AppleUSBCardReader 456.260.3
com.apple.filesystems.apfs 945.260.7
com.apple.driver.AirPort.BrcmNIC 1400.1.1
com.apple.driver.AppleVirtIO 2.1.3
com.apple.filesystems.hfs.kext 407.200.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.private.KextAudit 1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 201
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 282.54
com.apple.kext.OSvKernDSPLib 528
com.apple.kext.AMDRadeonX4030HWLibs 1.0
com.apple.kext.AMDRadeonX4000HWServices 2.0.9
com.apple.iokit.IOAVBFamily 740.1
com.apple.plugin.IOgPTPPlugin 740.2
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.AppleGPUWrangler 3.40.16
com.apple.iokit.IONDRVSupport 530.51
com.apple.driver.AppleGraphicsControl 3.40.16
com.apple.driver.AppleHDAController 282.54
com.apple.iokit.IOHDAFamily 282.54
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.12f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.12f1
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.12f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.kext.AMDSupport 2.0.9
com.apple.AppleGraphicsDeviceControl 3.40.16
com.apple.iokit.IOAcceleratorFamily2 404.9
com.apple.iokit.IOGraphicsFamily 530.66
com.apple.iokit.IOSurface 255.5.4
com.apple.driver.AppleActuatorDriver 2450.1
com.apple.driver.AppleHSBluetoothDriver 138.3
com.apple.driver.IOBluetoothHIDDriver 6.0.12f1
com.apple.iokit.IOBluetoothFamily 6.0.12f1
com.apple.driver.AppleHIDKeyboard 208
com.apple.driver.AppleMultitouchDriver 2450.1
com.apple.driver.AppleInputDeviceSupport 2440.2
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.iokit.IOSerialFamily 11
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.6.4
com.apple.driver.AppleThunderboltDPAdapterFamily 5.6.4
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4
com.apple.driver.AppleThunderboltNHI 4.7.6
com.apple.iokit.IOThunderboltFamily 6.8.4
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.2
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.quarantine 3
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 493.0.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 456.260.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3
com.apple.iokit.IOSCSIArchitectureModelFamily 408.250.3
com.apple.iokit.IOStorageFamily 2.1
com.apple.kext.CoreTrust 1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 47
com.apple.iokit.IOTimeSyncFamily 740.2
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
EOF
06-11-2019 09:10 PM
Hi CPalm10,
Thank you for your contact to Intel® Premier support group with your request for assistance with your Intel® SSD 660p Series (2.0TB, M.2 80mm PCIe 3.0 x4, 3D2, QLC).
We need to let you know Intel has no validated the use of SSD’s on the Apple environment, nor we provide support for Apple products.
For your case, we have found some details on the Apple* discussion Communities forum, indicated some other users are having similar issues as per your original inquiry; please follow this link to access the information found: https://discussions.apple.com/thread/250380026
This is a compatibility issue. Since the hardware for Apple devices is custom built by them, we recommend contacting Apple support for further assistance. Apple devices are incompatible with third party hardware.
Please let us know if you might need additional support with your request.
Best regards,
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation
Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.
06-17-2019 09:19 PM
Hi CPalm10,
Greetings from Intel® SSD Support Group.
This is a friendly reminder, you case remains open, awaiting for your kind reply.
If there is anything else we can help you with, please let us know.
Have a nice day.
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation
06-20-2019 08:06 PM
Hi CPalm10,
Greetings from Intel® SSD Support Group.
This is to let you know this case is being closed.
Please feel free to get back to Intel® communities, whenever you might feel necessary.
Have a nice day.
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation