05-14-2017 09:23 AM
05-17-2017 02:46 PM
Hello Arman2020,
Thanks for the information.We would also like you to please let us know if it is possible for you to plug your SSD in a Windows* system, as a secondary drive (Directly to the SATA port - No USB), and try to extract the SMART details from the https://downloadcenter.intel.com/download/26776/Intel-Solid-State-Drive-Toolbox?v=t Intel® Solid-State Drive Toolbox.Also, could you please provide us the actual file you copied in your previous post, as well the smartctl?For these files, please attach them using the advanced editor button, so we can have the complete files.Regards,Nestor C05-18-2017 02:06 PM
05-19-2017 02:00 PM
Hello Arman2020,
Thanks for the reply. We'll be waiting for your response on next week if you can test it.Regards,Nestor C05-25-2017 10:49 AM
05-25-2017 02:56 PM
Hi Arman2020,
Thanks for the screenshots provided. We can see that the details are really good and we do not see any issues with your drive.Is there a way that you can maybe export the file from the Intel® Solid-State Drive Toolbox? When you open the program, just select your SSD on top and then on the bottom right side corner, there is an export button, this will allow you to save the file. If you can, please attach it here as well.Thanks for responding, we'll be waiting for your response.Regards,Nestor C