08-28-2013 08:20 AM
When i cold-start my computer everything is fine, but when I restart my computer from within a freshly installed windows-7, the drive is not found.
If i turn off the computer and start it again, the drive is found and boots up again as usual. So the drive fails after reset.
I have upgraded the firmware of the SSD to the latest version via the SSD toolbox but still no luck. also updated laptop bios to latest version.
I had no problems in the past with the Intel SSD 510 edition.
Any ideas on what to do?Clarification:
So, when I insert my Intel 510 SSD and start windows and restart windows it works without problem. But with the Intel 530 it wails when I do restart, the BIOS does not find it after a normal reset. So that must conclude that the Intel SSD 530 has some bug? or is sensitive to some timing issue?
Should I return it? or just assume its incompatible with my laptop?
Message was edited by: andy johansson (added some clarification at the end)
07-10-2014 03:12 PM
Also - I shipped a 530 120gb drive to Portwell via priority overnight shipping this afternoon to see if they can determine if it is a BIOS issue.
07-10-2014 10:08 PM
Hi Patriot_Ram,
Have Portwell check for support for the ATA DevSleep feature. That is one of the major feature changes we introduced with the 530 drives.
Let us know what you find out.
07-22-2014 12:20 PM
Hi Patriotram,
Just checking to see if you received my private message or if you have heard anything back from Portwell.
Thanks.
07-22-2014 03:31 PM
I just checked and haven't received a follow-up from them on that question. If you send me your e-mail address, I can add you to the thread with them and the PC manufacturer.
Thanks,
David
07-23-2014 10:27 AM
Thanks David. Look for a private message from me.