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Intel SSD 530 startup problems - Bug in SSD?

ajoha7
New Contributor II

I just bought an Intel SSD 530 240GB to replace my Intel SSD510 for my HP Elitebook 8460p.

When i cold-start my computer everything is fine, but when I restart my computer from within a freshly installed windows-7, the drive is not found.

If i turn off the computer and start it again, the drive is found and boots up again as usual. So the drive fails after reset.

I have upgraded the firmware of the SSD to the latest version via the SSD toolbox but still no luck. also updated laptop bios to latest version.

I had no problems in the past with the Intel SSD 510 edition.

Any ideas on what to do?

Clarification:

So, when I insert my Intel 510 SSD and start windows and restart windows it works without problem. But with the Intel 530 it wails when I do restart, the BIOS does not find it after a normal reset. So that must conclude that the Intel SSD 530 has some bug? or is sensitive to some timing issue?

Should I return it? or just assume its incompatible with my laptop?

Message was edited by: andy johansson (added some clarification at the end)

216 REPLIES 216

Hello Joe ...

I have a new HP Probook 450. I have replaced the original 1 TB HDD with an 240 GB Intel 530 series SSD. I used Intel migration SW. I have also updated bios, FW and SSD driver too.

But after restarting no disk is found, Windows does not start ... cold boot works.

Have tried everything ...

I have replaced with this SSD on several HP Elitebook 8440p and HP Elitebook 8460p, all with the same problem. I am going to try installing it in a desktop computer as well to see if this is related to Laptop functionality. I'll report back when this is done.

Hi again. I have now installed the SSD on a HP Elite 8200 desktop computer. I had no problem what so ever on this. I tried to disable a lot of the security features in the BIOS on the laptop to see if there was a connection, but no luck.

AJ9
New Contributor

Hello.

I can confirm that we have exactly the same issue.

This is on ours HP Elitebook 8560P notebooks, we have been using Intel SSD 320 without issues before.

But with the 530 when restarting no disk is found, cold boot works.

Using latest BIOS, firmware etc.

Its is hard for me to believe it is a HP issue, i'm leaning towards SSD firmware issue.

Best Regards

Anders

idata
Esteemed Contributor III

Hi all,

I've got the same issue with soft restarts for the HP Folio 9470m. The Intel 530 SSD becomes undetectable.

Some more details below using Windows 7 Enterprise x64.

Dell Latitude 6230 - Works

HP Workstation Z210 - Works

HP Folio 9470m - Hard reboots work, but soft reboots do not

I also tried the firmwares F.44 and F.46 on the 9470m but the same results. Please let me know what I can do to solve this issue. And all five of the Intel 530 SSD I have do this, and I don't want to refund them...