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Intel 750 red led on after windows 10 blue screen

YLeon
New Contributor

i am working with 3ds max and suddenly windows 10 blue screen...and e..reboot ,

the intel 750 was detected by bios at pcie slot 4 but could not be recognized as boot disk.

the intel 750 red led always on.

In normal, the intel 750 flashes green led

help!

1 ACCEPTED SOLUTION

idata
Esteemed Contributor III

Hi Cloud.Leon,

We understand your SSD is not recognized anymore and it shows a red light on it.On this case, we do suggest to please get in touch with our http://www.intel.com/content/www/us/en/support/contact-support.html# @18 support department and they will further assist you with this situation.Regards,NC

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8 REPLIES 8

CKlei2
New Contributor

Good luck with the 750 drive. I've got the 750 U.2., went into sleep mode never to be seen again.

idata
Esteemed Contributor III

Hi Cloud.Leon,

We understand your SSD is not recognized anymore and it shows a red light on it.On this case, we do suggest to please get in touch with our http://www.intel.com/content/www/us/en/support/contact-support.html# @18 support department and they will further assist you with this situation.Regards,NC

idata
Esteemed Contributor III

Hi Cloud.Leon,

We are following up and we would like to know if you were able to engage our support department already. We will be waiting for your response.Regards,NC

YLeon1
New Contributor

I got in touch with support department and shipped my ssd to intel. After two working weeks, i got the replaced ssd from intel. it works fine now.