11-09-2016 03:15 AM
Hello, I have SSD 750 800GB U.2 port - SSDPE2MW800G4X1
I had great speed about 2200MB/s (read)..... when I install SSD Toolbox 3.4.0 and update firmware + restart I have maximum speed (read) about 800MB for now 😞 - drivers and everything are the same
does anyone have the same experience? Can I get back previous firmware?
Thank you
11-09-2016 01:28 PM
GEQ,
We understand you are experiencing low read speed after the new firmware has been installed, correct? If so, before we go any further, could you please be so kind and do the following:1. Make sure the BIOS of your computer is updated.2. Reinstall the NVMe* drivers, here is the link to it: https://downloadcenter.intel.com/download/26167/Intel-SSD-Data-Center-Family-for-NVMe-Drivers Intel® SSD Data Center Family for NVMe Drivers version 1.7.0.1002Which tool did you use to measure it? Could please send us a screen shot of it?Regarding the previous version of the firmware, unfortunately there is no way to downgrade it.We are looking forward to hearing from you soon.Best regards,Aleki11-09-2016 03:41 PM
11-10-2016 03:31 PM
GEQ,
Thank you for the information. We are going to perform some tests in our lab and will get back to you soon. In the mean time. Could you be so kind and send us the logs obtained from this tool: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support UtilityBest regards,Aleki11-13-2016 04:23 AM