12-28-2019 03:29 PM
***This has been solved. It turns out that Driver Booster must have installed the wrong driver for my SSD, and the solution was to go to Storage Controllers in Device Manager, click my SSD, and use roll back driver. After doing this, it instantly became recognized as a usable hard drive again. Thank you for your help Al. This post can be closed.
Hello,
I successfully installed this SSD on my system a few months ago and had been able to use it without any issues (installed World of Warcraft and a few other games on it). Recently when I went to install a game onto the hard drive, I realized that the hard drive wasn't appearing and I can't access any games installed on it.
I checked both disk management and device manager, and it's not showing up as a hard drive on either of them. However, the system clearly recognizes it, because it shows up as a storage controller in device manager for some reason. I tried downloading the Intel SSD Toolbox, and the SSD does not show up there.
My SSD also shows up in the BIOS in the "Boot Override" section, so I know my BIOS recognizes it as a drive as well.
Motherboard: Gigabyte x470 Aorus Gaming
Processor: Ryzen 5 2600X
Internal HDD: Hitachi 1 TB
2 SSDs: 128 GB ADATA SSD (Has windows installed on it) and 128 GB Gigabyte SSD
M.2 SSD: Intel 660P (the SSD I'm having issues with)
Please let me know if any other information is needed. I attached a few screenshots to this post.
12-28-2019 04:07 PM
RST = Rapid Storage Technology. Unless you installed it, you are not using it.
https://www.intel.com/content/www/us/en/support/articles/000005610/technologies.html
Regarding the BIOS update, if you are unsure, contact gigabyte for support with their BIOS.
Doc
12-28-2019 04:09 PM
Gotcha. No, I haven't installed it. Alright, I'll contact Gigabyte and see what I can do. Thank you!
12-29-2019 01:47 AM
Okay, so, I managed to fully update my BIOS to the newest version without any problems and reset the BIOS to default.
However, this hasn't fixed my problems with the Intel SSD, so I'm still at the same spot I was before.
Any other suggestions?
12-29-2019 03:56 AM
Did you create a Storage Space or Pool by any chance?
Go to Start, Settings, System, Storage, Manage Storage Spaces, and tell me if you see any storage there.
Doc
12-29-2019 04:50 AM
Not seeing any, no.