10-13-2016 06:29 AM
I just bought the Intel 512gb 600p and when i install alcohol 120% it asks me to install a driver called SPTD which is located at the following websitehttp://www.duplexsecure.com/downloads/ http://www.duplexsecure.com/downloads/
http://www.duplexsecure.com/downloads/ DuplexSecure - Downloads
The problem is that after i install SPTD for windows 10 i have to reboot and then upon rebooting i get an error called inaccessable_boot_device
I am curious if anyone else is experiencing anything like this?
And if anyone is curious and tries installing SPTD, please make a restore point before you do so as thats the only way to fix the issue
10-17-2016 12:39 PM
Hello Richardcau,
We would like to keep researching about this driver in order to determine the root of cause. We will be doing some more testing in our lab and we will share some updates soon.Let us know if you find something else as well.Regards,NC10-20-2016 12:53 PM
Hello Richardcau,
After reviewing the case, we can tell that this may be a problem with the native NVMe* driver, meaning it is probably at the operating system level. We do suggest checking with Microsoft* this situation as well and make sure there are no issues with the native NVMe* driver that comes in Windows® 10.We recommend also checking with the manufacturer of the STPD driver and make sure if the driver works fine with NVMe*.Regards,NC10-27-2016 12:47 PM
Hi Richardcau,
We are following up and we'd like to know if you checked with STPD manufacturer or Microsoft*?We will be waiting for your response.Regards,NC10-27-2016 09:51 PM
Hello
I have contacted Microsoft and they confirmed it is an issue but as soon as it come down to fixing the problem they disconnected there chat, I contacted Alcohol-Soft on there tech support forums and i am waiting for a reply from them, The new intel NVME driver next month may fix the issue and i am hoping it will
Thanks
Richard
10-28-2016 02:22 PM
Hello Richardcau,
Please let us know if you have any updates or if you require any further assistance from us. We will be waiting for your response.Regards,NC