10-14-2015 10:08 AM
I tried to install the Intel data migration software to migrate data from my old HDD to Intel 535 SSD. But it so happened that my windows vista does not detect the ssd for the installation to complete. Looks like the device driver for 535 SSD is different form the regular device drivers that vista has. Can someone suggest on how i could get over this hurdle. Where i could find the device driver for the Intel 535 SSD for windows VISTA. thanks in advance.
10-15-2015 08:46 PM
Hi Jonathan,
>> Have you checked if the SSD is detected in Windows Disk Management?
Yes i can detect the device in the Disk Management.
>> If the drive is detected as a storage device.
Yes it is being detected as a mass storage device. I have received an installation CD not sure if it will have the drivers. As my CD-ROM is not working i could not check the content. Would try to copy the CD content to a thumb drive and see if has any drivers and if it helps. else will contact support. thanks once again.
10-15-2015 08:51 PM
10-16-2015 01:02 AM
Try to install https://downloadcenter.intel.com/download/17882/Intel-Matrix-Storage-Manager Download Intel® Matrix Storage Manager driver
10-16-2015 11:04 AM
Hello Gautham,
In the picture you sent before, we can see an SSD connected to USB, as we understand, this is your new Intel® SSD 535 Series.
Since you mentioned that IDMS does not detect the drive as an Intel® SSD, it means that the drive details are not going through the USB connection. In this case these are the options we recommend:
- Try connecting the drive to a different USB port.
- Go to the http://www.intel.com/p/en_US/support/contactsupport Contact Support website, select your preferred contact method and engage your nearest support center to check for further assistance.
10-17-2015 10:08 PM
Hi JFFulcrum,
I tried and installed " https://downloadcenter.intel.com/download/17882/Intel-Matrix-Storage-Manager Download Intel® Matrix Storage Manager " and unfortunately the issue still persists. The hard drive is still detected as a mass storage device
and the IDM tool still throws the same error.
Regards,
Gautham