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Intel 530 SSD S.M.A.R.T issue

MRahn
New Contributor II

Hello,

I have strange issue with my brand new 2.5" Intel 530 SSD 120GB. Every time I start it, in SMART Self-test log appears new test with status:

"Offline - Interrupted (host reset) - Remaining 10%".

If I run the test manually it completes with no errors. And that's really every time. Also SMART info says:

General SMART Values:

Offline data collection status: (0x05) Offline data collection activitwas aborted by an interrupting command from host.

Auto Offline Data Collection: Disabled.

I updated the SSD firmware to latest DC32. Device Model is: INTEL SSDSC2BW120A4. Also tested on different machines and still not found a solution.

Does somebody else has this problem and is there any fix for it?

22 REPLIES 22

Jose_H_Intel1
Valued Contributor II

A full diagnostic scan will indicate if the drive is good or not.

MRahn
New Contributor II

I haven't noticed any problems with the drive till now. Only the auto-generated interrupted self-tests. I will run the full test too and write back but I think it's not normal always to auto-generate these self-test on every start and get interrupt them.

MRahn
New Contributor II

May the auto-generated interrupted offline self-tests appear because my chipset does not support SATA 3 - it's SATA 2?

Here's some SMART Self-test log entries:

Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

# 1 Offline Interrupted (host reset) 10% 10 -

# 2 Offline Interrupted (host reset) 10% 9 -

# 3 Offline Interrupted (host reset) 10% 9 -

# 4 Offline Interrupted (host reset) 10% 9 -

MRahn
New Contributor II

As I promise earlier, I also ran Full Diagnostic Test using Intel SSD Toolbox and it completed successfully. Do you have an idea what is generating these interrupted offline self-tests?

Test # 5 and # 21 were run by me by hand and that's why they are "Completed without error". But all the others are auto-generated and not normal according to me.

SMART Self-test log structure revision number 1

Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

# 1 Offline Interrupted (host reset) 10% 10 -

# 2 Offline Interrupted (host reset) 10% 9 -

# 3 Offline Interrupted (host reset) 10% 9 -

# 4 Offline Interrupted (host reset) 10% 9 -

# 5 Offline Completed without error 00% 7 -

# 6 Offline Interrupted (host reset) 10% 7 -

# 7 Offline Interrupted (host reset) 10% 6 -

# 8 Offline Interrupted (host reset) 10% 6 -

# 9 Offline Interrupted (host reset) 10% 6 -

# 10 Offline Interrupted (host reset) 10% 6 -

# 11 Offline Interrupted (host reset) 10% 5 -

# 12 Offline Interrupted (host reset) 10% 4 -

# 13 Offline Interrupted (host reset) 10% 4 -

# 14 Offline Interrupted (host reset) 10% 4 -

# 15 Offline Interrupted (host reset) 10% 4 -

# 16 Offline Interrupted (host reset) 10% 4 -

# 17 Offline Interrupted (host reset) 10% 4 -

# 18 Offline Interrupted (host reset) 10% 4 -

# 19 Offline Interrupted (host reset) 10% 4 -

# 20 Offline Interrupted (host reset) 10% 4 -

# 21 Offline Completed without error 00% 3 -

Jose_H_Intel1
Valued Contributor II

What is the tool you are using to read the logs and run the self-tests?