03-23-2013 12:24 PM
Hi there,
I got an Intel 320 and copied my system with Acronis Disk Director on it, reboot and Windows 8 booted fine. After Login (30 seconds) the System crashed and displayed "critical_process_died".
On a reboot there is no data to boot on disk.
So I switched to the BIOS, the SSD is displayed with BAD_CTX 0x ....
I booted Linux and searched for information, i found this link, wrote it to CD and tried...
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18363 Download Center
It just displays that the update of the drive does not success and I may try to disable password, enable SMART or switch to IDE legacy mode. The third one is the only one on my (latest version) BIOS which is possible.
So I switched to SATA "IDE Mode" and retried, with no success. The same message displayed as on the first try.
So I switched to Intel Support and selected my product ... which results in "Keine Ergebnisse gefunden für Solid-State-Laufwerke und Caching + Intel® Hochleistungs-Solid-State-Laufwerk + Intel® 320er-Solid-State-Laufwerke (80 GB, 2,5"/6,35 cm, 3-Gbit/s-SATA, 25-nm-Technik, MLC)" ... means no result found.
http://downloadcenter.intel.com/SearchResult.aspx?lang=DEU&ProductFamily=Solid-State-Laufwerke+und+C... Download-Center
Where do I find the latest firmware for my device which enables it again?
Thanks
Ruben
Solved! Go to Solution.
03-26-2013 12:00 PM
It is good to know you already contacted your local Intel support team. In this scenario the solution is to replace the drive as it is beyond repair through a firmware update.
03-28-2013 07:33 PM
2 Mails later I got a response from the support how may I send a package via dhl with my SSD-Drive.
Great!
Best regards
Ruben
08-12-2014 12:56 PM
Had the same issue - "Enable SMART" when attempting to apply new firmware (via SSD toolbox and with CD).
What worked is that in SSD Toolbox (you need a working Windows machine for that) I first erased the drive. After that Firmware update went without a glitch.
What I read this error anyway did not allow data recovery, so this is not a concern.